General Refunds. Ryanair tickets are generally non-refundable. If your flight operated and you didn't travel, you're not entitled to a refund.
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If your flight has been cancelled; If you have experienced a flight delay of over 5 hours; If your scheduled time of departure is delayed by at least 5 hours; In the case of a very serious illness or bereavement of a booked passenger or bereavement of an immediate family member who is not travelling with you.
If the airline resists, tell them you know you are legally entitled to a full refund. The law says you can't be forced to accept a credit or voucher instead of all of your money back, including baggage fees, seat selection fees, taxes, etc.
Compensation claims will not be accepted for delays less than 3 hours (on arrival). If your flight has been cancelled or delayed 3 hours or more (on arrival) and is caused by a reason within the control of Ryanair, you may be entitled to compensation, click here.
To receive compensation, you must file a claim with the airline for the delay, and the delay must have been caused by a factor within the airline's control (so a weather delay wouldn't count).
Claiming Compensation for Flight Delays and CancellationsDelayed flights: you may be able to claim compensation if your flight arrived 3 hours or more late. Canceled flights: you may be eligible for compensation if your flight was canceled less than 14 days before it was due to depart.
In some cases, international carriers may deny claims based on situations out of their control, such as the aforementioned weather, as well as other issues like labor disputes. In these situations, your only recourse may be hiring legal representation, either through an attorney or a flight delay compensation company.
Your passenger rightsThen the airline is responsible for refunding you, regardless of whether you booked via a travel agent or directly through the airline. The money is always paid into the same bank account from which you paid for the ticket.
If your flight has been cancelled or delayed 3 hours or more (on arrival) and is caused by a reason within the control of Ryanair, you may be entitled to compensation, click here. Expenses claims will not be accepted for delays less than 2 hours.
Send a demand letter to the airline (also known as an airline complaint letter). File a complaint with the U.S. Department of Transportation. File a complaint with the Better Business Bureau (BBB). File a small claims lawsuit against the airline.
In the United States, airlines are not required to compensate passengers when flights are delayed or cancelled. Compensation is required by U.S. law only when certain passengers are “bumped” from a flight that is oversold.
Ryanair is obliged to either reimburse you or offer you alternative transportation to your destination. You're eligible for a stay in a hotel, including transport to and from the airport. Contact Ryanair customer service directly and ask that confirmation of your hotel room and transfers to be provided in writing.
You're legally entitled to get compensation if the cancellation is the airline's responsibility and both the following apply:the replacement flight delays your arrival by 2 or more hours. your flight was cancelled less than 14 days before departure.
Right to reimbursement or re-routingIn addition to compensation for your loss of time, if your delay exceeds 5 hours, you are entitled to a full or partial refund of your original ticket and a return flight to your point of departure, if needed.
In this case, passengers would be entitled to compensation. If your flight has been delayed by at least 3 hours at your destination, you are well on your way to a successful case. To make sure of this, you also need to check the flight route and distance, which will also affect how much you can claim.