Can you buy food or drink on Shinkansen?

Many passengers buy a food and drink before boarding. Now this service is available on the Shinkansen trains and a few limited express trains as of December, 2019. On board sales offers a soft drink, alcohol (beer, Japanese sake, whisky), bento (box meal), sandwich, snack and souvenir available at on-board sales.



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Passengers are welcomed aboard with complimentary water, snacks and wet towels, and sweets are also available.

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Yes. You can either buy food at a kiosk on the platform or from a takeaway in the station, or you can bring it from home. There are also carts with food and drink on the Shinkansen.

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Hazardous materials, sharp objects*1, furnaces / stoves, animals*2, deceased biological material, unclean objects, objects that emit offensive odors, items that may hurt other customers, and objects that may damage the train are not allowed on board. *1: Sharp objects packed as to not hurt other customers are allowed.

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Accepted credit cards The Shinkansen fare will be paid from your registered credit card at the time of purchase. Credit card payments need to be made by the member himself/herself; therefore card holders must be 18 or over. It is recommended to use a regular credit card for registration.

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Some trains do not have non-reserved seats (all seats are reserved). There are no Green Cars on most “HIKARI” and “KODAMA” trains on the Sanyo Shinkansen Line (Shin-Osaka—Hakata), or on Series 800 trains on the Kyushu Shinkansen Line.

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? Shinkansen (Bullet Trains) Most window seats (A and E) will have charging outlets, as will some seats in the front and last rows of each carriage. Newer Shinkansen will have outlets available in all seats, so it just depends on the train you get!

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Onboard snacks and beverages are currently offered on Nozomi and Hikari bullet trains that service the line. Popular items such as drip coffee and cup ice cream will be available by adding more vending machines at platforms where the Nozomi Shinkansen stops, JR Tokai said.

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All Shinkansen trains are covered by the JR Pass. The Nozomi and Mizuho high-speed trains (Tokaido and Sanyo lines) are also included, subject to purchase of a special complementary ticket. JR Pass holders wishing to travel free on these lines can board local and semi-fast trains.

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It is considered bad manners to eat or drink inside trains, the exception being on the Shinkansen or other long-distance express trains. The smell of the food offends those around you and there is always the possibility of spilling drinks or food, so please avoid bringing food and drinks into the train.

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On a Green car, as there is a footrest, please store your baggage on the overhead baggage rack. If your baggage cannot be stored on the overhead baggage rack or by your feet due to its shape, weight, etc., you may store it in the area at the back of the car by reserving a seat with an oversized baggage area.

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Talking loudly on trains is considered bad mannered and ranks highly amongst the most annoying behaviors on trains in Japan. Don't talk on the phone. Only on long-distance trains on the decks between cars is talking on the phone acceptable. Set your phone to silent mode.

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In Japan, the high-speed Shinkansen trains spray water onto snowy tracks to prevent the snow from blowing up into the undercarriage and re-freezing. In all areas with extreme winter conditions, de-icing, like in the airline industry, is essential.

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