Can you refund Oyster top up?

If you no longer need an Oyster card, you can get a refund of the initial deposit (the £5 you paid to get your card) AND any remaining pay-as-you-go credit (any money you put on your card via the website or app, or at a station or shop, to pay for travel).



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Simply touch your Oyster card on the yellow card reader on the ticket machine, select Oyster refund and follow the on-screen instructions. You can see the refunded amount due on the screen before finalising your request.

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If you have £10 or less pay-as-you-go credit, you can get a refund from Tube station ticket machines. Just touch your Oyster on the yellow card reader, select 'Oyster refund' and follow the instructions. The ticket machine will dispense a refund in cash.

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All Oyster card balances, both positive and negative, stay forever until the customer cancels the card. This is unlike most other cities in the world where balances expire after a set period. A card with a negative balance may only be reused once it is topped up.

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If you need to add more value/credit to your Visitor Oyster card you can simply 'top up' at one of the machines in the stations, or by going to one of the Transport for London ticket desks. Any credit you don't use can be kept on your card for use at a later date.

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There is no price difference between the Oyster card and contactless card. What is this? Every time you travel on London's public transport, your contactless payment card is charged the same fare as your Oyster, including cap prices (the maximum amount you'll pay daily and weekly to travel throughout London).

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Most retail stores allow you to return things you buy within a reasonable time for a full refund, credit, or an exchange. When a store clearly displays a limited or no-refund policy, however, refunds and exchanges are not required by law. So don't assume a store will allow you to return an item if you change your mind.

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It is significantly cheaper to travel in London using an Oyster card than it is to purchase individual tickets for each trip. The only reason you would want to just buy individual tickets is if you are only using public transportation once or twice during your stay.

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You can't pay accidentally—your contactless card or payment-enabled mobile/wearable device must be within 2 inches of the terminal for the transaction to take place. And you won't be billed twice, even if you accidentally tap twice.

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Supports cash: If you want to pay for your transport in London using cash, you can buy and top up an Oyster card with cash. This is normally a lot more cost effective than paying for a cash ticket, with the rare exception of a one-off single journey as you have to consider the cost of the Oyster card.

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