Can you withdraw Oyster money?

If you have £10 or less pay-as-you-go credit, you can get a refund from Tube station ticket machines. Just touch your Oyster on the yellow card reader, select 'Oyster refund' and follow the instructions. The ticket machine will dispense a refund in cash.



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The pay as you go credit on your Visitor Oyster card never expires so you can keep your card until your next visit, or lend it to family and friends. If you don't need your Visitor Oyster card, you can get the remaining credit refunded.

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A damaged card could be cracked, scratched or bent. We will transfer any pay as you go credit or ticket to your replacement photocard. If we can't transfer your credit or ticket, we might refund you instead. While you are waiting for the replacement card to arrive, you will need to pay for your travel.

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London Underground: Half a Billion Pounds Left on Unused Oyster Cards. There are over 82 million Oyster cards which haven't been used in at least a year. New data has revealed that Londoners have racked up a total of over £550 million in unspent Oyster card credit.

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What to do? As Oyster for Visitor cards can't be registered, the balance can't be checked on line. You'll need to touch in at a Tube, DLR, or Overground ticket machine which will show the balance remaining on the card, and that balance will remain in situ until used.

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Touch your Oyster card in at the start of your journey and touch out at the end on yellow card readers to pay the right fare. Only touch in on buses and trams. Find out more about touching in and out. If you only have pay as you go credit on your Oyster card, you can lend it to someone else.

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Any contactless payment card such as a debit card, credit card, or prepaid virtual card can be used to perform a contactless payment. The contactless payment is performed exactly the same way as with an Oyster card. Just tap the yellow card reader using a contactless card at the start and end of your journey.

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Supports cash: If you want to pay for your transport in London using cash, you can buy and top up an Oyster card with cash. This is normally a lot more cost effective than paying for a cash ticket, with the rare exception of a one-off single journey as you have to consider the cost of the Oyster card.

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If you are a non-UK resident , then you choose to either buy a Visitor Oyster card online before you leave home or you can choose to buy one at the TFL visitor centres and Oyster ticket shops in London upon your arrival.

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How and where do I buy an Oyster card? The most convenient places to buy an Oyster card are Underground stations across London, including Heathrow airport. You can buy one using either cash or your credit/debit card.

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If you are a non-UK resident , then you choose to either buy a Visitor Oyster card online before you leave home or you can choose to buy one at the TFL visitor centres and Oyster ticket shops in London upon your arrival. The Tramlink Shop, Croydon, is another location where one can be purchased.

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It's memory space, TfL recently said that there were 16.5 million dormant Oyster cards out there with just under 30 million pounds of credit on them. No computer system really wants to have to remember 16.5 million details on its active servers if it can avoid it. So dormant accounts are moved off the active system.

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Oyster fares and caps are the same whether you use a standard Oyster or a Visitor Oyster, a common misconception. Visitor Oyster cards you pay an activation fee (£5 in 2023) which is non-refundable. If you buy a standard Oyster card in London or online after 4 September 2022 you now have to pay £7 for the card.

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Cons: A £7 cost applies when you get a standard or visitor card. You'll need to top it up in advance of travel. You can't use an Oyster card at any station between Reading and Iver.

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If you want to do it over the phone, call TfL customer services on 0343 222 1234 between 8am and 8pm. For full info on what to do about lost, stolen or faulty Oyster cards, see the 'Refunds and replacements' section of the TfL website.

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Before you claim If you do not get an automatic refund, you have up to 8 weeks from your journey to claim. We will not give a refund if you have already claimed 3 maximum fare refunds in the same calendar month.

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