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Do airlines charge for wheelchair assistance?

The 1986 Air Carrier Access Act requires airlines to provide free wheelchair service to any traveler who asks for it, without requiring a description or documentation for that need.



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Do I have to pay extra to fly with a wheelchair? It's free to check up to two wheelchairs, scooters or mobility devices, including sports wheelchairs and personal medical equipment, in addition to your checked bags. We recommend any mobility device not needed for assistance to your gate be checked in the airport lobby.

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Airport assistance is a free service the U.S. Department of Transportation requires airlines to provide – so don't be shy about asking for assistance. Airport floors are shiny and generally level, perfect for the wheels on suitcases and wheelchairs.

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Please note that calls can be recorded for both formative and qualitative. Call records are kept for at least 90 days. Chat with a Special Assistance Agent for free.

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4. Don't forget to tip. Thank a wheelchair attendant with $3 to $5, or more if he or she helps with luggage or spends extra time with you. For an electric cart, tip $2 to $3.

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How to order special assistance? Special assistance at the airport is free. To use this service, please contact the carrier during the booking process or directly before the flight.

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If your flight is within 72 hours, please call TSA Cares (855) 787-2227 to request assistance. TSA Cares assistance is only available for assistance through the screening checkpoint. If you need in-flight assistance or wheelchair assistance from the curb to the aircraft, please contact your airline.

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Bulkhead seating typically works best for wheelchair users since it's the first row of seats in economy class. By requesting a bulkhead seat, you can avoid being wheeled farther back in the plane, and the bulkhead seats usually allow more legroom and space to transfer.

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A: Most airlines allow passengers with a disability, including those who use a wheelchair, to board first. This enables you to take your time and find adequate space for your luggage or equipment. However, the policy may vary depending on the airline and the flight.

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