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Do Hertz Gold members have to wait in line?

Hertz Gold Choice - If you see a car you like better, change to it on the spot at select airports in the U.S. and Europe. eReturn - Sign up for eReceipts and experience your fastest car rental drop-off yet. No lines and no waiting — ever.



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How Do I Redeem My Points for Reward Rental Days?
  1. Log in at hertz.com.
  2. At the top navigation bar, click on “My Account,” from there select “Use My Points.”
  3. Select your destination, followed by the type of reward you are looking to redeem, and hit Submit to start your reservation.


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After hours pick-up, if available in the location, is limited to Gold Plus Rewards customers with a credit card in their profile or to non-Gold customers using as form of payment a Hertz Charge Card (HCC), an OTTO (One Trip Travel Voucher) or FCV (Full Credit Voucher).

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How late is okay for picking up a rental car? Every rental company has a 'grace period', which is how long they'll wait before marking a driver as a 'no show', and potentially giving the hire car to someone else. This period usually varies between 29 minutes and 2 hours.

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Your spouse/domestic partner can enroll in Hertz Gold Plus Rewards for free via hertz.com. Once he or she is enrolled in the program, he or she must complete at least one rental. After the rental is complete, you may call the Hertz Awards Desk to transfer rewards points.

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The Hertz additional driver fee is charged on a per day, per person basis. With Hertz Gold Plus Rewards®, you may be able to add a free additional driver for a spouse or domestic partner. It's not too difficult to add an additional driver to your rental car agreement once you're certain you meet the criteria.

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Check in with the Hertz app to save time and automatically enroll in Hertz Gold Plus Rewards® for free. Then skip the counter and go straight to your car.

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To add your Gold Plus Rewards membership number to your booking, the reservation must be canceled and re-booked. To do so, pull up your reservation by clicking on Rent a Car, then View/Modify/Cancel a reservation.

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There is no fee for a Hertz Gold Plus Rewards membership. Is there a minimum age for participation in Hertz Gold Plus Rewards? Minimum age to join Hertz Gold Plus Rewards is 21 and age differential charges may apply.

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Can I use another person's credit card with their permission? No. At the time of rental, the renter is required to present a valid driver's license and credit card with his/her name imprinted on it. The name/address on the credit/debit card MUST match the name/address on the driver's license.

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Status match is up to Hertz President's Circle® tier only. Applies to select competitors' loyalty status. Rentals must be within the calendar year. Available at select locations.

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