How do you avoid the counter at Hertz?

Check in with the Hertz app to save time and automatically enroll in Hertz Gold Plus Rewards® for free. Then skip the counter and go straight to your car.



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What is Skip the Counter? Help make your rental experience even faster! After Activating Accelerated Check-in, submit your payment and accept the rental agreement to Skip the Counter and go directly to your vehicle. The gate agent will confirm your details as you exit the lot.

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Very often, drivers end up on the Do Not Rent list through failure to pay. If the rental car company refers your case to a collections agency, your name will go on the Do Not Rent list. Think twice before disputing charges: Occasionally, we see customers land on the list after disputing rental charges.

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Hertz Gold Choice - If you see a car you like better, change to it on the spot at select airports in the U.S. and Europe. eReturn - Sign up for eReceipts and experience your fastest car rental drop-off yet. No lines and no waiting — ever.

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Earn free rental days & upgraded status. Hertz Gold members earn one point for every dollar spent on car rentals. Hertz Five Star® and President's Circle® members earn even more points toward free rental days, choose from a wider selection of rental cars and get free one-car-class upgrades as available.

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Hertz Sued by Customers Stopped by Police After Their Rentals Were Mistakenly Reported Stolen.

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Are the sale prices negotiable? We do not negotiate on pricing. All our cars are marked with a no-haggle price that is often below market value.

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How to Speed Up the Car Rental Checkout Process
  1. Choose the Right Car. ...
  2. Prepay Online. ...
  3. Prepare for the Credit Card Hold. ...
  4. Check-In Online. ...
  5. Make an Airport Game Plan. ...
  6. Pre-Select Your Add-Ons. ...
  7. Join a Loyalty Program. ...
  8. Use YOUR Credit Card for Additional Fees.


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These eight brands are all members of three larger car rental companies.
  • Enterprise Holdings (Enterprise, National and Alamo).
  • Avis Budget Group (Avis and Budget).
  • Hertz Corporation (Hertz, Dollar and Thrifty).


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