We recommend you register your product and upload your purchase receipt for future reference by visiting our Product Registration page.
People Also Ask
All Away warranties, including any implied warranties, are valid only for the period of time the Luggage is owned by the original purchaser/ recipient of the Luggage. A COPY OF THE PURCHASE RECEIPT IS REQUIRED TO DETERMINE WARRANTY APPLICABILITY.
You usually have to present proof of purchase with store receipt to claim luggage repair under warranty. Always keep the warranty certificate in a safe place and it is good to keep the product tags as well. Some luggage manufactures also require you to register your warranty with them.
Items must be returned in brand new, unused condition, with all hang tags and packaging intact. Refunds will be issued in the original form of payment used to purchase the item. The original freight charges will not be reimbursed.
Is Samsonite luggage good? Samsonite is excellent luggage, all colours and sizes but can be expensive. The hard shell Samsonite can still get damaged due to rough handling however many put covers on to protect them.
Normal wear and tear is a natural part of any product's life cycle, and it's no different with suitcases. An extended warranty can provide coverage for normal wear and tear, such as scuffs, scratches, and rips, keeping your suitcase in great condition for longer.
Away offers a limited lifetime warranty on all suitcases, which is fairly standard among its competitors (Monos, Roam, Travelpro, etc.). This covers functional damage to the shell, handle, wheels, zippers and anything else that might impair your use of the luggage.
Samsonite earns our top spot for the best luggage brand because it has a wide assortment for every preference — from business travelers to vacationers — and has continuously proven to be high quality as we've tested it over the years.
The Best Guarantee in the IndustryBriggs and Riley is the only luggage company that offers a lifetime guarantee. In the unlikely event that your bag needs to be repaired, we are here for you.