Always touch in on a yellow card reader at the start of your journey and touch out at the end to pay the right fare. (On a bus or tram you only need to touch in.)
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Touch your Oyster card in at the start of your journey and touch out at the end on yellow card readers to pay the right fare. Only touch in on buses and trams.
London buses are card only, so you cannot buy a ticket with cash. Use a Visitor Oyster card*, an Oyster card, a Travelcard or a contactless payment card to pay your fare. Unlike the Tube zone fare system, a single London bus journey costs £1.75 no matter how far you go.
You can pay as you go using contactless (card or device), an Oyster card or a Visitor Oyster card. It also offers great value as pay as you go is cheaper than buying single tickets and you get daily and weekly capping.
In summary, this change would see bus and tram single fares to increase by 10p to £1.75, and the daily bus and tram cap raised to £5.25. The Bus & Tram Pass season price is increased to £24.70 for a 7 Day ticket. The free Hopper transfer within one hour will remain unchanged.
You do not need to tap out on London buses or trams, as it is a fixed fare. If you try, the system will either just ignore it (The correct response) or charge you another fare.
Why have I been charged 10p/£1? If you use a Mastercard, your bank statement may show a “pending” 10p or £1 charge for your first tap (10p for UK Mastercards, £1 for International Mastercards). This is just a temporary charge to check the card is valid – we do not collect the payment.
Pay as you go at adult rate on buses and trams and our Hopper fare gives you unlimited journeys for £1.75, made within one hour of touching in. Hopper fare also applies to discounted rate travel. Touch in using the same card or device on all journeys and you get our Hopper fare automatically.
If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.
There is no price difference between the Oyster card and contactless card. What is this? Every time you travel on London's public transport, your contactless payment card is charged the same fare as your Oyster, including cap prices (the maximum amount you'll pay daily and weekly to travel throughout London).
If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you. If you've been charged a maximum fare because you've touched in with one card and touched out with another, we're only able to refund the charge that applied to your Barclays debit card or Barclaycard.
Buses are also cheaper than trains, with a flat fare of £1.65 per single journey. You can take two bus journeys for the price of one if you touch in using the same card on the second journey within an hour, thanks to the “Hopper Fare”.