Do travel agents get paid by customers?

Typically, agents employed by an agency have a salary and receive commissions and incentive pay as an additional source of income. Whereas, a self-employed agent is not paid a salary and is only paid commissions earned from suppliers and fees paid by customers.



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Commissions. The most important way that a travel agent earns money is by receiving a commission on travel sold. This can include a commission from booking flights, accommodation, tours, car rentals, entertainment tickets, insurance, and so much more.

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When you use a travel agent, you can keep ?more money in your bank until your final payment is due. ?More time to pay means fewer months of potential credit card debt if you can't pay up front. When you book your vacation online, you have to pay in full at the time of booking.

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The commission percentage agencies earn depends on numerous factors, the most important one being which private contracts you have access to. Here's a general rule of thumb on the airline ticket commission range you can expect as a travel advisor: Domestic: 0-5% International: 10-22%

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Most of the time, when travel agents take trips, they pay the same way that you do for their personal travel, out of their own pockets, although they may be able to book their own travel and earn a commission.

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  • You're Not The One Planning Your Travel. While not planning your travel is a pro to some, for other travelers, it's a major con. ...
  • You Add Another Person To The Equation. ...
  • You Actually Have To Find The Agent. ...
  • They're Not Great For Spur-Of-The-Moment Changes.


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Booking Yourself Saves on Service Fees “Travel agents have access to the same rates and they don't get commissions on flights, so they often add an extra booking fee.” Le recommends setting up Google flight alerts to snatch up deals on flights when prices go down.

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The most common commission split is the 70/30 model. This means that your get 70% of the total commission earned and your host agency keeps 30%. Some host agencies will take more and some maybe less. Some host agencies offer higher payouts to their travel agents based on the volume of sales.

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Travel agents spend most of their time at their desks, and the majority of these hours are spent dealing with clients, whether in person or over the phone. The travel agency's hours accommodate its clientele, so most agents work more than forty hours per week in a variety of shifts.

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It is usually cheaper to book flights through travel agents rather than directly with the airlines when you are looking for a package deal. Travel agents often have access to discounts and special offers that may not be available if you book directly with the airline.

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Getting to a Million: Top Travel Agents Share Tips for Six-Figure Sales
  1. Set goals. ...
  2. Education is key. ...
  3. Be in it to win it. ...
  4. Find a mentor. ...
  5. Choose your clients rather than vice versa. ...
  6. Mingle where the high rollers go. ...
  7. Consider working for someone else first, so you can start a business with a book of travel in hand.


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Cruises. While most mass-market cruise lines (Carnival, Royal Caribbean, NCL, etc) pay a 10% commission, the question is 10% of what?

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The most attractive part of starting your own independent travel agency is the freedom to work for yourself, on your own hours, with your own clients, in your own home.

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They can help find the best rooms, book services you didn't even know existed and tie all the pieces together on a complicated itinerary. A travel agent can be particularly beneficial if you don't have the time to do all the research yourself, or if you're looking for help in getting the best deal.

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Here are a few tips:
  • Look for the right certification. If the agent is a member of the American Society of Travel Agents (ASTA) (www.asta.org), that's a promising sign. ...
  • If at all possible, stay local. There's no substitute for the personal touch. ...
  • Interview the agent. ...
  • Find out how they react under pressure.


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How much money do travel agents make? This comes down to certain factors such as the type of clients, level of expertise and the ability to offer specialized services. According to Indeed, the average salary of a travel agent in the US is $49,608 but there are many making up to six-figure incomes.

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The cruise industry, aiming to ensure maximum occupancy on their vast ships, often extends attractive commission rates or bonuses to travel agents based on the number of cabins they book. Commissions could be as high as 12%.

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Travel agents save clients money, but the benefits of booking with a travel agent go way beyond. Travel agents also create high-value travel over OTAs because (the living, breathing, talented humans that they are) are able to advocate for clients when things go awry.

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While you could spend hours scouring the internet, reading questionable reviews and looking for deals, a AAA Travel Agent's hard-won relationships could be benefitting you. Studies have shown working with a travel agent saves travelers over three hours of time spent planning per trip.

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When you book directly on an airline's website you have more leverage when it comes to delays, booking changes, and cancellations. If you call the airline after having booked through an OTA, there's a chance you'll be directed back to the OTA when service can be subpar and confusing.

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