Do you go through customs before or after Eurostar?
Check in opens between one and one and a half hours before departure and closes 30 minutes before departure. But, you must be there 45 minutes before departure to make sure you get through customs and pass the necessary checks before boarding.
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Eurostar check-in processYou will pass through UK, French, Dutch or Belgian customs depending on the journey you are undertaking. From 01 October 2021 onwards, EU, EEA and Swiss national identity cards will no longer be accepted as a travel document to enter the UK: a passport is now required.
Travelling from Paris to London requires passengers to go through Eurostar's customs and security screening at Paris Gare du Nord because the United Kingdom is not a Schengen zone country.
Check-in procedures for Eurostar trainsTravelling from Paris to London requires passengers to go through Eurostar's customs and security screening at Paris Gare du Nord because the United Kingdom is not a Schengen zone country.
Passengers who have not exceeded the duty-free allowance and have nothing to declare should go directly through the exit doors. All other passengers, or passengers who are unsure should stop at the French Customs office.
The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.
A passport issued by an EU/EEA country will not be stamped on entry to another EU/EEA country. A passport issued by a non-EU/EEA country (United States, Australia, India ... ) will be stamped on entry to the Schengen Area (e.g. when you travel on the Eurostar from UK to France).
Travel services by EurostarYou will have to drop off the item at our luggage area before heading to the departures. Items will be handed back on the platform upon arrival so make sure you only bring what you can safely carry. No trolley will be provided. Maximum weight for registered luggage is 30kg.
All of our border and luggage checks take place before you depart, which means you can simply hop off the train when you arrive. Our trains can carry up to 894 passengers, so there may be times when you experience queues at the station. This can particularly happen on peak days or when checks take a bit longer.
You might have to go through customs during a layover, especially if your layover is in the Schengen Area (which consists of most countries in the EU). For example, if your final destination is Paris, France, but you have a layover in Madrid, Spain, you will actually go through customs in Spain, not France.
All the stations that the Eurostar trains stop at has passport control in place between the International platforms and the main concourse/rest of the station. If you are a foot passenger you pass through passport control at Gare du Nord in Paris and at St Pancras in London on your return journey.
Charles de Gaulle Airport (also know as Roissy, after the nearby town), is where all flights from North America arrive in Paris. It's at this airport that you will go through customs, pick up your luggage, and meet your private driver catch vehicle or catch a train to the center of the city.
Customs and immigration are usually required at the connecting airport for international flights. You don't always have to for domestic flights. In most cases, passengers on layover flights must clear customs and immigration at the first point of entry.
How much transfer time do I need? You should give yourself at least 2 hours to exit the plane, clear customs (especially if you are a non-EU resident) and to collect your luggage.