Do you go through customs on Eurostar from London to Paris?
Eurostar passengers require a valid passport or identity card. You will pass through UK, French, Dutch or Belgian customs depending on the journey you are undertaking.
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To ensure you have enough time for all pre-departure steps, please come to the station at the recommended time and not just before the gates close. All of our border and luggage checks take place before you depart, which means you can simply hop off the train when you arrive.
You will have to go through border security and customs, so you need to make sure you have all the necessary travel documents before your trip to enter and leave each country.
Until two years ago, passengers could just show their passports for often quick checks, but since 2021, after Britain left the European Union, British travelers in both directions have been required to get their passports stamped.
A passport issued by an EU/EEA country will not be stamped on entry to another EU/EEA country. A passport issued by a non-EU/EEA country (United States, Australia, India ... ) will be stamped on entry to the Schengen Area (e.g. when you travel on the Eurostar from UK to France).
How long does the Eurostar check-in take? The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.
How long does the Eurostar check-in take? The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.
The security check is similar to what happens at an airport with all luggage going through the x-ray machine (so you have to be able to lift it!), and passengers walking through a metal detector.
There's no weight limit on your luggage, meaning you can bring every little essential with you. All we ask is that you're able to transport your bags safely on and off the train and that they're stored out of harm's way in our dedicated areas. And don't forget to label your luggage clearly, too.
Make your journey from St Pancras International that little bit more seamless with our facial verification technology. From July 2023, SmartCheck will allow you to use the dedicated lane without scanning your ticket. You then only need your passport checked once before entering the departure lounge.
Whether arriving at an airport, ferry port, or Eurotunnel station, British citizens arriving in France will no longer be able to use the passport control lanes reserved for EU, EEA and Swiss citizens. There are also additional documents that you will need to show when you arrive at border control.
Yes. Train journeys are thirsty work, so we have all your food and drink needs covered. Eurostar Café offers a wide range of meals, snacks and drinks. If you are travelling in Premium, a catering service at your seat is included with your booking.
Passport control is a totally separate process, and passport control only wants to see passports. On board Eurostar, staff don't check tickets (because you've already scanned yours in to get entry to the departure lounge and platforms), let alone ask names.
Generally, if you'd left enough time had the delay not happened, Eurostar will re-book you onto the next available service. If you're delayed getting to the Eurostar station by something other than a train, YMMV, so it's probably best to leave more time for that.
A cut in the number of border officials means it takes nearly 30% longer to process passengers leaving St Pancras International than before Brexit and the pandemic. Also contributing to the delay is the post-Brexit requirement to stamp UK passports for outbound travel.