Why are the Eurostar queues so long?

A cut in the number of border officials means it takes nearly 30% longer to process passengers leaving St Pancras International than before Brexit and the pandemic. Also contributing to the delay is the post-Brexit requirement to stamp UK passports for outbound travel.



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The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.

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Our trains can carry up to 894 passengers, so there may be times when you experience queues at the station. This can particularly happen on peak days or when checks take a bit longer. But don't worry – our staff will be on hand to guide you through the departures process and ensure you board your train.

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The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.

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On Eurostar there's no weight limit for your luggage, but you must be able to carry and lift your bags safely on your own, as there is no porter service at the station and our teams are unfortunately unable to help with luggage. Each bag can be up to 85cm long at its widest point and should be clearly labelled.

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Your passport will be checked by UKBA security staff before being checked by French passport control. This will only take a few minutes.

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St Pancras railway station (/'pæ?kr?s/), also known as London St Pancras or St Pancras International and officially since 2007 as London St Pancras International, is a central London railway terminus on Euston Road in the London Borough of Camden.

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The main difference between standard and Standard Premier is the food, closely followed by the views and extra legroom. If you want a more luxurious experience, or even if you're travelling solo and prefer a single seating arrangement, Standard Premier is well worth the upgrade.

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Kings Cross Station and St. Pancras International are two separate stations, leading to different retailers. They're just across the road from each other.

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Are there queues at Eurostar St Pancras? There may be times when you experience queues at the station. This can particularly happen on peak days or when checks take a bit longer. But don't worry – our staff will be on hand to guide you through the departures process and ensure you board your train.

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What if I miss my Eurostar / National Rail journey as a result of delay? If you miss your Eurostar service as a result of delays or cancellations to your National Rail service on your outbound journey you will be placed on the next available service to your Continental destination at no extra charge.

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Luggage on the Eurostar Passengers with an adult ticket can take a maximum of two bags (up to 85cm long) including rucksacks, suitcases or ski equipment and one small item of hand luggage.

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Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.

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Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids. So why not bring a bottle too.

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But, whichever station you're catching the Eurostar from, you'll need to make sure you've printed your tickets at least 45 minutes beforehand - this gives you time to check in and board the train. You'll also need your ID to check in.

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At Eurostar we set ourselves high standards of train punctuality and make every effort to get passengers to their destination on time. Our 2023 target is to ensure: 76% of trains arrive within 5 minutes of their scheduled arrival time. 86% of trains arrive within 15 minutes of their scheduled arrival time.

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Eurostar check-in process You will pass through UK, French, Dutch or Belgian customs depending on the journey you are undertaking. From 01 October 2021 onwards, EU, EEA and Swiss national identity cards will no longer be accepted as a travel document to enter the UK: a passport is now required.

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