Always touch in on a yellow card reader at the start of your journey and touch out at the end to pay the right fare. (On a bus or tram you only need to touch in.)
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Always touch in on a yellow card reader at the start of your journey and touch out at the end to pay the right fare. (On a bus or tram you only need to touch in.)
You do not need to tap out on London buses or trams, as it is a fixed fare. If you try, the system will either just ignore it (The correct response) or charge you another fare.
Missed Tap Off CostIf you don't have a default set on your card and you forget to tap off at the end of your trip, you'll be charged the fare to the last stop on the train line or bus route and with your fare type and any applicable loyalty discounts applied.
Missed Tap Off CostIf you don't have a default set on your card and you forget to tap off at the end of your trip, you'll be charged the fare to the last stop on the train line or bus route and with your fare type and any applicable loyalty discounts applied.
If you do not tap out your Oyster card, you will be charged the maximum fare for that journey. This this because most fares are based on zone, distance and time of travel. For you to pay the correct fare, the TfL charging system needs to know your destination station. Tapping out tells TfL the entirety of your journey.
Is it cheaper to use Oyster or contactless? As both cards use the same Pay As You Go system and are compatible with the TfL Oyster & Contactless app, the costs are comparable. As a tourist in London, it can be worth getting an Oyster Card as part of the London Pass.
If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.
This could be because TfL combines your daily charges and you've travelled to a zone where the daily cap is above £100 (applicable to a small number of daily caps). Find out what to do if you think you've been overcharged.
Why have I been charged 10p/£1? If you use a Mastercard, your bank statement may show a “pending” 10p or £1 charge for your first tap (10p for UK Mastercards, £1 for International Mastercards). This is just a temporary charge to check the card is valid – we do not collect the payment.
How do I use the Tap on Tap off service? When you board the bus, use your contactless card or device to 'Tap on' at the ticket machine next to the bus driver. Once you've reached your destination, 'Tap off' the bus using the reader attached to the pole on the left hand side as you exit the bus.