In the Eurostar departure lounge you'll find the following facilities: The Station Pantry, where you can enjoy a range of snacks and drinks. Pret a Manger. A tax-free shop.
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Only a Business Premier ticket will get you access. An AMEX Platinum charge card will get 1 person into the lounge, but no guests. If your partner has a supplementary card, then they'll also get access. In the UK, AMEX don't charge for a supplementary card, but there is a charge in other countries (like the US).
The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.
Eurostar passengers require a valid passport or identity card. You will pass through UK, French, Dutch or Belgian customs depending on the journey you are undertaking.
On Eurostar there's no weight limit for your luggage, but you must be able to carry and lift your bags safely on your own, as there is no porter service at the station and our teams are unfortunately unable to help with luggage. Each bag can be up to 85cm long at its widest point and should be clearly labelled.
Yes. Train journeys are thirsty work, so we have all your food and drink needs covered. Eurostar Café offers a wide range of meals, snacks and drinks. If you are travelling in Premium, a catering service at your seat is included with your booking.
What if I miss my Eurostar / National Rail journey as a result of delay? If you miss your Eurostar service as a result of delays or cancellations to your National Rail service on your outbound journey you will be placed on the next available service to your Continental destination at no extra charge.
Most airlines allow you to purchase a day pass either online or at the airport on the day of travel. Prices vary depending on the airline and lounge location but typically cost around $25 to $60 per person. Most domestic and international airlines sell day passes at club lounges and online.
Items containing incapacitating substances such as gas guns, tear gas sprays, mace, CS gas, phosphorus, acid and other dangerous chemicals that could be used to maim or disable. Any quantity of inflammable substances, including empty canisters e.g. petrol, methylated spirits, paint thinners.
The Eurostar requires passengers to wear face masks on board its services, unless they are exempt from wearing the coverings. The operator told ITV News London face coverings will remain mandatory on board and in all of its stations in the UK as well as in Europe.
Passports are required for all passengers travelling to the UK, including children. Your passport doesn't need to be valid for a minimum number of months to travel, as long as it's valid for the length of your stay in the UK.
All of our border and luggage checks take place before you depart, which means you can simply hop off the train when you arrive. Our trains can carry up to 894 passengers, so there may be times when you experience queues at the station. This can particularly happen on peak days or when checks take a bit longer.
What's the major difference between first class and second class seating on the Eurostar? The first class seats are more comfortable and there is more room between them. Unless money is no object, don't bother with the first class on Eurostar. You'd have to look pretty hard to tell the two classes apart.