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Does Eurostar have free Internet?

Our wi-fi and entertainment is free for all travellers, so it's not a service that is included in our compensation policy....



Yes, Eurostar offers free Wi-Fi to all passengers across all travel classes, including the recently rebranded Standard, Plus, and Premier tiers. In 2026, the connectivity is powered by high-speed satellite technology, providing a relatively stable experience even while traveling through the Channel Tunnel at 300 km/h. While the basic service is free, it is optimized for browsing, emails, and social media rather than high-definition 4K streaming. To connect, passengers simply join the onboard network and register via a portal. Premier and high-tier frequent travelers often get access to a "faster" connection with higher bandwidth. It is worth noting that since Eurostar merged with Thalys, the same free Wi-Fi standard has been harmonized across the entire network connecting London, Paris, Brussels, and Amsterdam. However, "dead zones" can still occur in deep rural areas or during the mid-tunnel transit, so it is a good idea to download any essential work documents or entertainment before boarding the train to ensure a productive journey.

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All passengers have access to free wi-fi. If you are travelling in Comfort or Premium class, you'll get a faster connection with a larger data allowance. All trains have free wi-fi throughout.

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Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.

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How does wi-fi work on board?
  1. Go to your wi-fi settings and choose EurostarTrainsWiFi.
  2. A form will pop up. Just fill it in and click Submit.
  3. Click Connect on the next page to get online.


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Any quantity of inflammable substances, including empty canisters e.g. petrol, methylated spirits, paint thinners. Don't worry though, you can take nail polish and hairspray. Firelighters and lighter fuel. All flick knives, gravity knives and daggers.

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Your passport will be checked by UKBA security staff before being checked by French passport control. This will only take a few minutes.

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Food is permitted on any Eurostar train. There are no restrictions about which sort of food you can bring on board, but please be considerate of other passengers and don't take strong-smelling food on board. On intercapital and daytime ski trains; each traveller can take 4 bottles or cans of beer, or 1 bottle of wine.

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Standard class seats on the e320 and refurbished e300 trains can be reclined slightly, for posture rather than sleeping. Standard class seating on a Eurostar e320.

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“Our cutting-edge on-board entertainment system sets a new benchmark for short haul travel, offering customers an extensive range of free games, films and TV shows direct to their device. By partnering with ITV, we are pleased to bring our travellers even more choice as they sit back and relax on board our new trains.

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Luggage racks above your seat. Free space on the floor between certain seats arranged back to back. Special luggage racks at the end of each coach for bigger items.

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The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.

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Where you print your Eurostar tickets depends on where your trip is departing from. But, whichever station you're catching the Eurostar from, you'll need to make sure you've printed your tickets at least 45 minutes beforehand - this gives you time to check in and board the train. You'll also need your ID to check in.

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The Channel Tunnel is under the English Channel for 37.9 km or 23.5 miles, which is the worlds longest undersea tunnel. When riding the Eurostar you'll be underwater for about 13 minutes.

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How long does the Eurostar check-in take? The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.

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How long is the Eurostar train journey from London to Paris? The Eurostar can take up to 2hrs 37mins from London to Paris, however, most of our trains will take you to Paris in only 2hrs 16mins.

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Our trains are equipped with air conditioning.

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