Does Southwest delay a lot?

These numbers were heavily affected by the mass cancelations and delays of December 2022. Throughout the year, Southwest had a 73.18% rate on on-time arrivals, and 23.35% were delayed while a further 3.26% were canceled.



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The type of compensation Southwest Airlines gives for delayed flights is a LUV Voucher. These vouchers can be used for the cost of a future flight (but not to cover taxes and fees) on Southwest. LUV Vouchers include an expiration date of one year from the date they were issued.

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Online customer reviews tend to agree with Skytrax's assessment. According to the 2022 Airline Quality Rating report, Southwest was ranked as the No. 1 airline in 2021 and 2020. In addition, Southwest had the second lowest consumer complaint rate in 2021.

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He said the biggest issues that may lead to a work stoppage — something the pilots' union voted in favor of overwhelmingly — are scheduling and productivity. This is the main driver of customer dissatisfaction with delays and canceled flights, Murray wrote.

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The disruption to operations was described by Seeking Alpha as the most costly and largest in the history of U.S. airlines. More than 15,000 flights were cancelled throughout the crisis.

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Running since 1929, Hawaiian is among the oldest airlines in the world but, remarkably, it has never suffered a single fatal crash or hull loss.

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For the third year in a row, Hawaiian Airlines scored the top spot as the most reliable U.S. carrier across these metrics. It had the lowest cancellation rate (fewer than 1% of its scheduled flights were canceled) and bumped just four passengers out of the nearly 10 million people it carried in 2022.

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Revealed: the airlines that had the fewest delays in 2022
  • Japan Airlines, 88 percent.
  • LATAM Airlines, 86.31 percent.
  • Delta Air Lines, 83.63 percent.
  • Avianca SA, 48 percent.
  • Emirates, 81.30 percent.
  • United Airlines, 80.46 percent.
  • Qatar Airways, 78.32 percent.
  • American Airlines, 78.29 percent.


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This flight has an on-time performance of 75%. Statistically, when taking into consideration sample size, standard deviation, and mean, this flight is on-time more often than 62% of other flights.

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Re: Lack of nonstop flights Demand is the biggest reason; other reasons is competition in the area.

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  • Buffalo Niagara International Airport (BUF) has the highest cancellation rate in the country for 2022: 5.55% - up from 1.43% in 2021. ...
  • LaGuardia Airport (LGA) in New York City saw the largest increase in canceled flights – from 1471 in 2021 to 8795 in 2022 - a 497.89% jump.


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However, federal law does not require airlines to provide passengers with money or other compensation when flights are delayed. So if your trip is delayed and you end up stuck in the airport, any hotel rooms, meal vouchers or other monetary compensation will be given at the discretion of the airline.

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Southwest Airlines safety record According to AirlineRatings.com, Southwest Airlines has a 7/7 safety rating in 2023. However, Southwest is no longer part of the top 20 safest airlines in the world, like it was in 2021.

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