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Has Jet2 taken over TUI?

Jet2holidays has overtaken Tui to become the UK's largest tour operator by Atol size, with boss Steve Heapy insisting that despite its rapid growth over the past five years, the Leeds-based won't waver in its commitment to customers and independent travel agents.



No, Jet2 has not taken over TUI; they remain fierce competitors in the European travel market. However, there has been a significant shift in the "rankings" of UK tour operators. In 2023 and continuing through 2026, Jet2holidays officially overtook TUI as the UK’s largest tour operator in terms of ATOL-protected passengers. While TUI was the long-standing market leader, Jet2’s aggressive expansion from regional UK airports and their reputation for high-quality customer service (the "Red Team") allowed them to capture a larger share of the package holiday market. TUI remains a massive global entity with its own cruise line, hotels, and a much larger international footprint beyond the UK. Jet2 focuses more heavily on the UK-to-Mediterranean market. The confusion often arises because Jet2 has acquired many "slots" and customers that previously belonged to defunct companies like Thomas Cook, but TUI continues to operate as an independent, publicly-traded German multinational company (TUI Group), maintaining its own fleet of aircraft and distinct branding.

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Ownership. Jet2.com is wholly owned by Jet2 plc (formerly Dart Group PLC), a holding company based in Leeds, England.

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As of 2022, it is the third-largest scheduled airline in the UK, behind easyJet and British Airways. Jet2 is also officially the largest tour operator in the UK after overtaking TUI in 2023. Its headquarters are located at Leeds Bradford Airport.

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TUI AG said it expects its summer 2023 travel season to be close to pre-pandemic levels even as the pace of growth tapers off amid higher inflation and rising interest rates.

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Jet2.com – which flies from 10 UK airports to more than 65 destinations – came out top with an overall customer score of 80%. It was one of only two short-haul carriers – the other being the airline Norwegian, which scored 74% – to achieve “recommended provider” status.

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The average score for the transport sector is 71.9, but our customer satisfaction score for 2023 came out at 82.1!

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Aircraft Summary
  • Airbus A321 (321) Layout 1. Seats: Economy 218.
  • Airbus A321 (321) Layout 2. Seats: Economy 220.
  • Boeing 737-300 (733) Seats: Economy 148.
  • Boeing 737-800 (738) Seats: Economy 189.
  • Boeing 757-200 (752) Seats: Economy 235.


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The oldest aircraft in Jet2's current fleet are its eight examples of the Boeing 757-200. While these larger twinjets provide useful extra capacity on high-demand routes, their days appear to be numbered. Indeed, their average age is a mighty 32.2 years old.

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The TUI fly fleet consists of more than 150 aircraft globally. The in-cabin service and the cockpit are run by TUI's own flight crews. If you fly on a Belgian plane, our crew will speak French, Dutch and English. There is more information on our fleet and on-board service here.

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TUI Stock 12 Months Forecast Based on 6 Wall Street analysts offering 12 month price targets for TUI AG in the last 3 months. The average price target is 669.85p with a high forecast of 844.50p and a low forecast of 568.75p. The average price target represents a 39.49% change from the last price of 480.20p.

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All Jet2.com flights today are planned to operate as normal.

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There is a long-held belief in many cultures that the number 13 is unlucky. And many airlines have responded to this by simply missing row 13 in their seat numbering. The rows jump straight from 12 to 14. This may seem strange to make such a change in the cabin based on a superstitious belief.

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The “Customer First” Strategy. In keeping with its “Customer First” strategy, the airline believes in the power of visible branding. At many of their larger international destinations, ground staff is often attired in eye-catching red uniforms, providing passengers with a visible point of contact.

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