How do I change my Railcard online?

Please go to Manage my Railcard on the website homepage to log in to your account. Once logged in, on the top right of your account summary page, please click on your 'Menu Profile' and select 'Personal Details'. You will be given the option to update or change your personal details, including your address.



People Also Ask

Unfortunately you can only have one version of your Railcard – either plastic or digital. Once you have purchased your Railcard you cannot change the type of Railcard you have.

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Simply click 'Manage my Railcard' on the top right of the website homepage to log in to your account. Once logged in, click 'MY RAILCARD' then click 'View my Railcard'. Under 'Registered Devices' click 'Remove' next to the device you want to remove.

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I no longer want the Digital Railcard Railcards can be refunded within 14 days of purchase as long as they haven't been used to buy discounted tickets. Please contact us to request a refund.

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A: Please click 'Renew my Railcard' on the website homepage to log in to account. Once logged in, click 'Renew' under your expired or soon to expired Railcard, select 'Digital' or 'Plastic' under 'Choose the type of Railcard you would like' section and follow the instruction on the screen to complete your purchase.

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A: No. Unfortunately once a Railcard has been issued it is non-refundable.

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Details. A 16-25 Railcard costs £30 and it'll save you 1/3 on rail fares throughout Great Britain for a whole year, including all Standard and First Class Advance fares. Take a look at all the ticket types you can make savings on with a 16-25 Railcard.

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Any two adults can be named cardholders, and they can take up to four children with them.

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Do they always check Railcard? A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.

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Yes. You can use your Railcard with Anytime, Off-Peak train tickets and Advance tickets. However, for all journeys made between 4.30am and 10am Monday to Friday a minimum fare of £12 is payable.

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You will need to contact our customer support team on 0345 3000 250 so that we can better understand the activity that has caused your Railcard to be blocked. If appropriate, they will be able to help you get back online with your Railcard.

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You will be asked to provide either a passport or driving licence number or EEA National Identity Card and you will also need to provide a digital passport-style photo if you have selected 'Digital' under 'Choose the type of Railcard you would like' section.

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You can get an older person's bus pass when you reach State Pension age, which is currently 66 for both women and men. If you're 60 or over and live in London, then you can get free travel on buses, trains and other modes of transport in and around London with a 60+ London Oyster photocard.

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