Refunds for eligible tickets purchased with cash or check will be processed typically within 20 business days. If you instead qualify for an eCredit, it will be added to your account on delta.com and can be retrieved using your Ticket Number within 7 business days.
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Nonrefundable tickets are ineligible for a cash refund, but you can receive eCredit on the value of the ticket, minus any cancellation fees (if applicable). The eCredit can be redeemed toward a future Delta flight.
Is your Delta eCredit not showing up? If your Delta eCredit is not working, you have to call Delta customer service at 800-221-1212 to apply an unused eCredit to a new reservation.
Delta's policy includes: A full refund within 24 hours of booking. For non-refundable tickets, a cancellation fee applies, and the remaining balance is issued as e-credit for future Delta flights. Refunds are processed within 7-10 business days for credit card purchases and 20 business days for other payment methods.
You can get a full flight ticket refund only if you booked a refundable ticket. However, airline ticket refund rules vary from airline to airline. Thus, it is better to refer to the airline's website or contact it directly for possible airfare reimbursement.
Some airline policies can be challenging to keep track of, but the federal rules that govern refunds are — relatively — straightforward. You are owed a refund for any unused portion of your ticket: If your flight is canceled, significantly delayed, or has its schedule significantly changed. No matter the reason why.
Unless the offer is really extraordinary, you're almost always better off using miles for flights. Because Delta ties the cost of award flights closely to the cash price, you might see some very high award prices when cash prices are high.