How do I know if I got a FasTrak ticket?

If you own a FasTrak, log in to your account to look up FasTrak violations. There you can view details of all the toll plazas crossed and the due tolls as well. Alternatively, to enquire about any toll violation in California toll roads, bridges or express lanes, call 877-229-8655.



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The FasTrak system keeps a record of your toll usage and account balance. You can check your account balance any time by logging into your online FasTrak account or by calling the FasTrak Customer Service Center. You can also opt to receive monthly or quarterly FasTrak statements via email or US mail.

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If a valid FasTrak toll tag is not detected, an image of the vehicle license plate will be used to send a violation notice to the vehicle’s registered owner through the mail. The notice will include the toll amount plus a penalty for using the express lane without a valid FasTrak toll tag.

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FasTrak provides travelers with multiple methods to pay their toll invoices and resolve violations.When a vehicle passes through a tolled facility without a valid toll tag, License Plate Account, or One-Time Payment, FasTrak will issue an invoice or violation notice to the vehicle's registered owner.

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To check if you owe toll in California, call at 877-229-8655. If you have a FasTrak, you can log into your account and view all the toll hits and the ones you owe. Note: For missed tolls in California, the concerned tolling authority sends a toll invoice to the vehicle owner (usually within 30 days).

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Cameras take pictures of the vehicle license plates as they pass through. In case a toll tag is not detected, the pictures are used to identify your vehicle. If you have an account with FasTrak, your account will be charged.

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The registered owner will receive a violation notice in the mail (usually within two weeks). Each violation transaction is assessed a $57.50 penalty in addition to the toll amount due. If the registered owner has no previous violations, the penalties will be waived. This is a courtesy for first time violators only.

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SAN FRANCISCO (CBS SF) -- Every day, an average of 33 car owners are mistakenly accused of failing to pay a toll on a Bay Area Bridge, and many of those say fighting Fastrak's mistakes can be time consuming and frustrating.

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FasTrak drivers affix a transponder to their vehicle's windshield and when they pass through a tolling point the toll is automatically deducted from their account via their preferred payment method: charge, invoice or prepaid.

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Switchable FasTrak transponders (sometimes called FasTrak Flex®) have a small black switch that can be moved to indicate the number of occupants in the vehicle. It is the driver's responsibility to indicate the number of occupants in the vehicle by moving the switch to the appropriate setting (1, 2, 3+).

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