Will FasTrak send me a bill?

FasTrak provides travelers with multiple methods to pay their toll invoices and resolve violations.When a vehicle passes through a tolled facility without a valid toll tag, License Plate Account, or One-Time Payment, FasTrak will issue an invoice or violation notice to the vehicle's registered owner.



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You can check your account balance any time by logging into your online FasTrak account or by calling the FasTrak Customer Service Center.

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There are no fees to open or to maintain a FasTrak account. Think of your FasTrak account as a little bank account for tolls. Your account must always have a balance, and tolls will be automatically deducted from your balance each time a toll is collected.

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If a valid FasTrak toll tag is not detected, an image of the vehicle license plate will be used to send a violation notice to the vehicle’s registered owner through the mail. The notice will include the toll amount plus a penalty for using the express lane without a valid FasTrak toll tag.

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Pay a FasTrak Toll Invoice You must pay this invoice within 21 days online, over the phone, by mail, or by using a Cash Payment Location(opens in a new window).

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How can I get the penalties waived? You must call the FasTrak Customer Service Center at 877-BAY-TOLL (877-229-8655) to obtain a waiver of penalties. Note that regional toll operators have different policies for their one-time penalty waivers so all penalties may not be waived.

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If you open an account with a valid credit card, FasTrak collects an initial prepaid balance of $25 per toll tag. Your account will automatically be replenished as needed. This is the easiest way to ensure your balance is maintained.

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In addition, you agree to make a minimum cash or check payment of $40 each time your toll account balance falls below your replenishment threshold (initially $30). You agree that such payment will be received by the Customer Service Center prior to your account reaching a zero balance.

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SAN FRANCISCO (CBS SF) -- Every day, an average of 33 car owners are mistakenly accused of failing to pay a toll on a Bay Area Bridge, and many of those say fighting Fastrak's mistakes can be time consuming and frustrating.

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Drivers using a FasTrak CAV toll tag will receive a 50% discount off the toll when driving alone. Apply for a FasTrak CAV toll tag. Carpools of two people receive a 50% discount on the toll. Carpools with 3+ people, motorcycles, 2-seater vehicles carrying 2 people and vanpools may travel toll free.

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You can use FasTrak anywhere in California where the FasTrak logo is displayed. In the Bay Area, you can use FasTrak on all toll bridges. In Southern California, you can use FasTrak on toll roads and express lanes.

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To check if you owe toll in California, call at 877-229-8655. If you have a FasTrak, you can log into your account and view all the toll hits and the ones you owe. Note: For missed tolls in California, the concerned tolling authority sends a toll invoice to the vehicle owner (usually within 30 days).

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