How do I make a EU261 claim?

You'll need to send the airline a screenshot of your mobile boarding pass or a copy of your printed boarding pass, a letter explaining what went wrong with your flight and how much you're claiming, as well as a copy of the EU261 terms and conditions.



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Start by searching your airline's name with EU261.
You'll need to file the claim with the operating airline responsible for the flight delay or cancelation. It can take some time to get a response from an airline, so give it a few weeks to a month or so before following up if you don't get a response.

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There is no set timeframe in which the airline must respond to you, but, in our experience, you should usually receive a response within 30 days, even if it is simply to say they are looking into the matter for you. If you don't receive a response, then you may wish to complain to the Civil Aviation Authority.

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Claiming Compensation for Flight Delays and Cancellations Delayed flights: you may be able to claim compensation if your flight arrived 3 hours or more late. Cancelled flights: you may be eligible for compensation if your flight was cancelled less than 14 days before it was due to depart.

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EU261 therefore continues, for the foreseeable future, to give passengers the same rights that they had previously. This includes rights created by past EU case law (such as the right to compensation for delay created in the controversial Sturgeon case), which will continue to bind lower UK courts.

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Yes, EU261 still applies to the UK. The regulations were incorporated into UK law in 2018, and they continue to protect the rights of passengers travelling from and to the UK on flights operated by EU and non-EU airlines.

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Your Rights Under EC 261 If your flight has been delayed and meets the criteria of EC 261, you are entitled to claim Europe flight delay compensation. Timing is essential here because between 0 to 2 hours of your flight being delayed, EC 261 does not offer any rights or compensation to the passenger.

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This form should be submitted directly to your airline's customer service team, and be sure to keep a copy for your records.

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Customers who wish to submit expenses for travel/transport/or refreshments or a compensation claim following a flight cancellation or delay over 3 hours on arrival can click below to access the EU261 claim form. We aim to process your claim within 10 days.

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Tweeting at the airline's customer service team, submitting a request for compensation online or writing a letter the old fashioned way are other options that have met with success…

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To be covered, your flight must be either: departing from an airport in the UK on any airline, or. arriving at an airport in the UK on an EU or UK airline; or. arriving at an airport in the EU on a UK airline.

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If you choose not to take another flight on that airline, you are legally entitled to a refund. For delayed flights: Airlines are not required to provide flight delay compensation. Compensation is only required when “bumped” from an oversold flight, according to the U.S. Department of Transportation.

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Comprehensive travel insurance typically covers canceled flights that delay your trip for at least 3–12 hours. If your flight is delayed more than 12 hours, you may even qualify for trip cancellation coverage, depending on your plan.

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A Ryanair passenger is entitled to compensation in the event of any of the following: Flight delay: If your Ryanair flight arrived at your destination more than 3 hours later than expected. Flight Cancellation: if you were not informed of the cancellation or informed less than 14 days before departure.

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Compensation claims will not be accepted for delays less than 3 hours (on arrival). If your flight has been cancelled or delayed 3 hours or more (on arrival) and is caused by a reason within the control of Ryanair, you may be entitled to compensation, click here.

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To request a refund, click the refund link in your email. Alternatively, you can access your booking through the My Bookings section on Ryanair.com (click here). If you have booked via an online travel agent (OTA), we may not have received your personal contact or payment details.

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