How do I manage my Network Railcard?

Simply click 'Manage my Railcard' on the website homepage to log in to your account. Once logged in, click on 'Details' under your active digital Network Railcard, then click on 'Manage Digital Devices' and select the device you want to remove.



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You will need to contact our customer support team on 0345 3000 250 so that we can better understand the activity that has caused your Railcard to be blocked. If appropriate, they will be able to help you get back online with your Railcard.

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A Network Railcard will not give you discounts on Advance tickets, Season Tickets, First Class tickets, Oyster pay as you go, Eurostar tickets, special excursions or charter trains, or in conjunction with some Train Company special offers.

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You can use your Network Railcard to get discounts on tickets for travel from 10:00am Mondays to Fridays and at any time on Saturdays, Sundays and Public Holidays. Please note, the 10:00am Monday to Friday Network Railcard time restriction applies to all ticket types.

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You can renew your Railcard 30 days before expiry, simply:
  1. Log into your account. You will have made this when you first purchased your Railcard.
  2. Click on the Railcard you wish to renew.
  3. Check all the details are correct.
  4. Pay.
  5. And you're done!


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You can purchase tickets for yourself and up to three adults travelling with you and they will also get up to 1/3 off their rail fare.

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Railcards live in your account in the Trainline app so you can use them on any of your compatible devices.

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