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How do I update my Railcard?

You can renew your Railcard 30 days before expiry, simply:
  1. Log into your account. You will have made this when you first purchased your Railcard.
  2. Click on the Railcard you wish to renew.
  3. Check all the details are correct.
  4. Pay.
  5. And you're done!




People Also Ask

How can I change my address details if I am an online Railcard customer? Please click on 'Manage my Railcard' on the top right of the website homepage to log in to your account. Once logged in, please click on 'MY RAILCARD' then click on 'Update addresses' to change your address.

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If you Railcard expires before the end of your journey then you will need to renew it to be able to complete your trip using expired tickets. If the only Railcard you have is expired you will not be able to continue to use your discounted tickets. Minor delays on some routes - Check to see if your journey is affected.

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Open the app*, and tap on the + symbol in the top right hand corner to get started. Select Add an existing Railcard at the top of the screen. Enter the download code you received in an email titled Your digital Railcard download code, and click continue.

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If your download code isn't working, it is likely that it has expired or has been used to activate your Railcard on too many devices. You can only store your digital Network Railcard on a maximum of 2 devices, so you may need to remove it from an existing device to add it to a new one.

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You can renew your Railcard 30 days before expiry, simply:
  1. Log into your account. You will have made this when you first purchased your Railcard.
  2. Click on the Railcard you wish to renew.
  3. Check all the details are correct.
  4. Pay.
  5. And you're done!


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Senior Railcard The smart way to save money on your rail travel for anyone aged 60 and over. Costing just £30 a year, the Senior Railcard saves you 1/3 on all Off-Peak journeys offering you immediate savings. Even better, value is the 3-year Railcard at only £70. Over 50 but not quite 60?

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What is an acceptable image to use for my Railcard photograph? The image should be a good recognisable likeness of you. We prefer colour pictures but black and white images are acceptable.

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Senior Railcard holders can also register their Railcard discount onto an Oyster card to get 1/3 off Oyster pay as you go single fares and daily caps on National Rail, London Underground and Docklands Light Railway services.

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You can renew your 26-30 Railcard online within 30 days before it expired and before your 31st birthday. Simply click 'Renew my Railcard' on the website homepage, enter your log in details, click on 'Renew' under your expired or soon to expired Railcard and follow the instruction on the screen.

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The 16-17 Saver will be valid for one year or up until your 18th birthday, whichever comes first. If you buy a Season ticket with a 16-17 Saver discount before it expires, you can continue to use it for up to 4 months after the expiry date.

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Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.

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While railcards might seem like an expensive investment for those who don't regularly travel by train, do not underestimate their worth. Most railcards mean you could save up to 1/3 on train fares.

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Most Railcards can be purchased online with the option to download as a digital Railcard to your smartphone or device with our Railcard App. Some 1-year Railcards can also be purchased at any National Rail staffed ticket office.

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The download code allows you to add a purchased Railcard to the Railcard app. The download code is found within the email confirmation you would have received after we have approved your Railcard application.

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