How do I reassign a ticket on the Disney app?

To reassign a theme park ticket to another user, you will go to the “My Reservations” section of your My Disney Experience account, select the ticket you wish to reassign, and select “Reassign Ticket” and proceed through the process. From there, you are ready!



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You can reschedule your reservations as many times as you want, as long as your theme park tickets are not expired!

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Go to your My Plans page and scroll down to the My Plans, Reservations and Tickets section. Next, you'll need to click on Tickets & Memory Maker to view your ticket. Once you click on the ticket, you should see an option to change the date of your visit.

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You need to call the Disneyland Resort at (714) 781-4636 to get help from a Cast Member who can reassign the ticket to the appropriate person or correct a name. This can also be done in person at a Disneyland Resort Main Entrance Ticket Booth.

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Tickets are nonrefundable unless cancelled by Disney. If Disney cancels a ticket due to misconduct of the holder, no refund shall be due. Due to various restrictions and limitations, tickets cannot be shipped to all locations.

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Unfortunately, as it's written in the Terms and Conditions, tickets may not be sold.

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Name each new ticket accurately for each user when you link them because the names on tickets cannot be changed. Disneyland does not check the names, but it will be easier for you to select party members in Genie+ if the tickets are named properly.

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You'll do this by visiting the “Tickets and Passes” section of the App and tapping the '+' symbol in the upper-right hand corner. Use the “Link Tickets & Passes” button to add each person. Repeat these steps on each mobile device that you wish to link tickets to.

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Tap the “Link Tickets and Passes” button on the top of the screen. It may be necessary to tap the '+' button in the upper right-hand corner to bring up the link button. Use the camera on the second mobile device to scan the barcode of the ticket on the first device. Or enter the ticket ID manually.

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