How do I redeem my Oyster card balance?

To get a refund on any unused credit on your card, take it to a Tube station, telephone Transport for London (TfL) or post it to the address below. Please check the balance on your card at a Tube station or Oyster Ticket Stop before you leave London, as you cannot do this from home.



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Unused credit on your Visitor Oyster card The pay as you go credit on your Visitor Oyster card never expires so you can keep your card until your next visit, or lend it to family and friends. If you don't need your Visitor Oyster card, you can get the remaining credit refunded.

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The pay as you go credit on your Visitor Oyster card never expires so you can keep your card until your next visit, or lend it to family and friends. If you don't need your Visitor Oyster card, you can get the remaining credit refunded.

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A card with a negative balance may only be reused once it is topped up. The Oyster card deposit has been there specifically to prevent customers having an incentive to discard cards with a negative balance.

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How much does an Oyster card cost? The Oyster card costs £7. You then add money to the card to pay for your travel. The £7 fee is not a deposit.

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If you want to do it over the phone, call TfL customer services on 0343 222 1234 between 8am and 8pm. For full info on what to do about lost, stolen or faulty Oyster cards, see the 'Refunds and replacements' section of the TfL website.

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There is no expiry date on Oyster cards.

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Register your Oyster card To register your card, create a contactless and Oyster account. Visitor Oyster cards can't be registered. If you're transferring your credit or discount to a new Oyster card, make at least one journey with it first, wait 24 hours, and then sign in to your contactless and Oyster account.

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In conclusion, the main difference between Standard and Visitor Oyster cards is that Standard Oyster cards are reusable, while Visitor Oyster cards are disposable. In addition, standard Oyster cards do not come with a daily price cap, while Visitor Oyster cards do.

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Benefits of Using an Oyster Card Not only do you get cheaper fares compared to buying a paper ticket, but it's also way more convenient. Plus, the Visitor Oyster card offers additional discounts on select London attractions!

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Download the TfL Oyster app to check your balance, add credit to your Oyster card, and buy 7 Day, Monthly and Annual Travelcards. If you have an Oyster card and are a UK resident, you can set up an Oyster online account and top up your card online.

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Travelcard refunds are calculated on a pro-rata basis so you can keep using your Travelcard, on your first-generation Oyster card, until it expires and then swap to your new card. Once you've received your refund, your first-generation Oyster card will be stopped so no one can use it.

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Non-UK residents can buy Visitor Oyster cards* before arriving in London, and they are ready to use immediately, so you save time. Standard Oyster cards cost £5 (refundable) and can be purchased on arrival and loaded with credit.

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