How do I register my old Oyster card?

Register your Oyster card To register your card, create a contactless and Oyster account. Visitor Oyster cards can't be registered. If you're transferring your credit or discount to a new Oyster card, make at least one journey with it first, wait 24 hours, and then sign in to your contactless and Oyster account.



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You just have to ask a member of staff at a station to reactivate it for you as travellers cannot do that themselves. It's only if you returned the card for a refund of the deposit/credit that you have to get a new card.

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Travelcard refunds are calculated on a pro-rata basis so you can keep using your Travelcard, on your first-generation Oyster card, until it expires and then swap to your new card. Once you've received your refund, your first-generation Oyster card will be stopped so no one can use it.

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Children under 11 travel free on most public transport services in London when accompanied by a fare-paying adult, or with a 5-10 Zip Oyster photocard. Children aged 11 to 15 years old can get free or discounted travel with a Zip Oyster photocard, or a Young Visitor discount.

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You can use your Oyster card to pay as you go at any time without providing your personal information to TfL. You can also add weekly and monthly season tickets to your Oyster card without needing to register your card or create an online account.

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What to do? As Oyster for Visitor cards can't be registered, the balance can't be checked on line. You'll need to touch in at a Tube, DLR, or Overground ticket machine which will show the balance remaining on the card, and that balance will remain in situ until used.

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There is no limit to the amount of Oyster cards you can add to your account. You will need to either confirm a security question and answer if you completed a registration form or give us details of the last journey you made with the Oyster card.

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There is no expiry date on Oyster cards.

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Once you reach the eligible age, you can apply for a free Older Person's Freedom Pass(www.londoncouncils.gov.uk opens in a new tab). This is in line with the State Pension age, which is currently 66. The Freedom Pass offers: Free travel on bus, Tube, tram, DLR, London Overground, and Elizabeth line services.

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If your card has failed revenue inspections or we have detected suspicious travel, we may stop it from further use.

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It's memory space, TfL recently said that there were 16.5 million dormant Oyster cards out there with just under 30 million pounds of credit on them. No computer system really wants to have to remember 16.5 million details on its active servers if it can avoid it. So dormant accounts are moved off the active system.

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Your information rights. You can see your journey history by signing into your TfL online account, via the TfL Oyster and contactless app or you can request a copy by calling Customer Services on 0343 222 1234 (TfL call charges).

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If you live in London, you can travel free on buses, tubes and other transport when you're 60, but only within London. In Wales you can get a bus pass when you reach 60. Enter your postcode to: apply for a bus pass from your local council.

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