How do I self check-in with Airbnb lockbox?

You'll need to have a lockbox in place and your guests will need to know where it is located. Once they arrive, they can check in online by entering the code that was sent to them. The guest then enters that code on their phone so they can open the lockbox, which contains the keys for your home.



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You'll need to have a lockbox in place and your guests will need to know where it is located. Once they arrive, they can check in online by entering the code that was sent to them. The guest then enters that code on their phone so they can open the lockbox, which contains the keys for your home.

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Select the listing where you want to add self check-in. In the 'Listing Details' tab, scroll to 'Guest Resources'. Click 'Edit' next to 'Check-In Instructions'. Select the method of self-check-in you use ('Smart lock', 'Keypad', 'Lockbox', or 'Building staff') and provide all the necessary instructions.

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A smart lock that opens with a link sent to the mobile.
  • Your guest verify their identity at online check-in, sign and complete their registration. You decide if this requirement is mandatory or optional.
  • We send them a link with the virtual key and instructions. ...
  • Your guests open the door with their mobile phone.


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Select the listing where you want to add self check-in. In the 'Listing Details' tab, scroll to 'Guest Resources'. Click 'Edit' next to 'Check-In Instructions'. Select the method of self-check-in you use ('Smart lock', 'Keypad', 'Lockbox', or 'Building staff') and provide all the necessary instructions.

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While many guests appreciate the personal touch and warm welcome of a host-led check-in, others prefer a more hands-off approach to checking in. The self-check-in is as simple as a guest picking up keys from a specific location such as a hidden lockbox, or using a smart lockbox on the door.

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The host of the property typically sends check-in instructions to the guest. The instructions will be sent via the Airbnb app, email, or text, depending on the host's preference. The host may also include additional information such as local attractions, restaurants and other tips for the guest's stay.

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On arrival Some Hosts may want to greet you in person to give you the keys or the entry code to their place. If so, look up travel advisories so you can allow extra time to meet up in the event of things like flight delays, bad weather, or road closures.

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An Airbnb lockbox is a secure box that holds the keys to a vacation rental property. It enables self-check-in, eliminating the need for face-to-face key exchanges, thus providing convenience and flexibility to both hosts and guests.

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Easy Ways to Exchange Keys with Your Airbnb Guests
  1. Use a Lockbox. A portable lockbox is one of the easiest solutions to handing over a key to a guest. ...
  2. Install a Code Pad. ...
  3. Upgrade to the Future with a Smart Lock System. ...
  4. Pay a Friend or Neighbour. ...
  5. Partner with a Local Bar, Hostel or Cafe.


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Clear checkout instructions
  • Gather used towels.
  • Throw trash away.
  • Turn things off.
  • Lock up.
  • Return keys.


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Airbnb's self check-in options make it possible to have several bookings on the same day without having to hire extra employees to welcome guests personally. This means you have more opportunities to invest in other rentals or even expand your business further. Looking for more exposure?

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People travel around the clock 24/7 and it is important that your check-in and check-out times are reasonable, but also flexible. Being flexible by up to 3 hours either way could mean the difference between the guest booking with you or not. The average check-in time is 3 pm and check-out time is 11 am.

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Checkout time: Guests should complete checkout, including key return, by the designated checkout time indicated on the Airbnb reservation, and should not leave belongings at the listing past the designated checkout time for storage or later pickup without prior approval from the Host.

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