How do I update my Trainline Railcard?

You'll just need to be logged into your Trainline account, select the Railcard type you want to renew, confirm your details and then pay for your new Railcard.



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You can renew your Railcard 30 days before expiry, simply:
  1. Log into your account. You will have made this when you first purchased your Railcard.
  2. Click on the Railcard you wish to renew.
  3. Check all the details are correct.
  4. Pay.
  5. And you're done!


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To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on Your Railcards to bring up the list of Railcards you've purchased. Then tap on Download Railcard to download it to your device.

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You'll just need to be logged into your Trainline account, select the Railcard type you want to renew, confirm your details and then pay for your new Railcard.

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If you Railcard expires before the end of your journey then you will need to renew it to be able to complete your trip using expired tickets. If the only Railcard you have is expired you will not be able to continue to use your discounted tickets. Minor delays on some routes - Check to see if your journey is affected.

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Simply click 'Renew my Railcard' on the website homepage, enter your log in details, click on 'Renew' under your expired or soon to expired Railcard, select 'Digital' or 'Plastic' under 'Choose the type of Railcard you would like' section and follow the instruction on the screen to complete your purchase.

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We'll automatically apply your Railcard savings and show you the discounted price. Book your train tickets as a digital ticket, or to be collected at the station. Bring the device your digital Railcard and train tickets are stored on to show to a ticket inspector if asked.

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Please click 'Renew my Railcard' on the website homepage to log in to account. Once logged in, click 'Renew' under your expired or soon to expired Railcard, select 'Digital' or 'Plastic' under 'Choose the type of Railcard you would like' section and follow the instruction on the screen to complete your purchase.

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To view your Railcard in the app, you'll need to first log in to your account with the same email address you purchased with. After logging in, navigate to the Account tab and tap on Your Railcards to bring up the list of Railcards you've purchased. Then tap on Download Railcard to download it to your device.

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Once downloaded, open the app and tap on the '+' symbol on the 'Your Railcards' screen. The 'Add Railcard' screen will then show, and you will need to tap on the '+' symbol under 'Add an existing Railcard' to enter your download code and add your Network Railcard.

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You can buy or renew your 1-year 16-25 Railcard up to and including the day before your 26th birthday and keep using it until its expiry date. With 3-year 16-25 Railcards you can buy them up until the day before your 24th birthday, which will make the expiry date the day before your 27th birthday.

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You can renew your 26-30 Railcard online within 30 days before it expired and before your 31st birthday. Simply click 'Renew my Railcard' on the website homepage, enter your log in details, click on 'Renew' under your expired or soon to expired Railcard and follow the instruction on the screen.

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The Senior Railcard is a Railcard specifically for senior citizens. It gives people aged 60 and over 1/3 off train fares throughout Great Britain.

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If you have already bought a digital Railcard, you should have received a 'digital Railcard Download code' on both the purchase confirmation page and by email. Once you've got this code, go to the Railcard app, tap on the '+' button in the top left of the screen and enter your code.

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You will need to contact our customer support team on 0345 3000 250 so that we can better understand the activity that has caused your Railcard to be blocked. If appropriate, they will be able to help you get back online with your Railcard.

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Yes. Although your Railcard will live in your Trainline App, it can still be used with tickets bought elsewhere.

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Your National Railcard gives you discounts on the Tube, DLR, London Overground, Elizabeth line and National Rail services.

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Yes. Although your Railcard will live in your Trainline App, it can still be used with tickets bought elsewhere.

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