How will Transport for London (TfL) travel charges be shown on my card statements? Your monthly statements will always refer to TfL as either 'TfL.gov.uk/CP' or 'TfL Travel', followed by the type of transaction, 'Charge' or 'Refund'.
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For the travel and payment history of the past seven days, you may consult the records without registration: https://contactless.tfl.gov.uk/UnregisteredCustomer/Show. Otherwise, you can create a TfL account and register your card there: https://accounts.tfl.gov.uk/Register.
At the moment, the supply of Oyster and contactless payment systems is handled by a supply contract with Cubic, and that contract is currently due to expire in July 2026, having been extended by a year due to upgrade delays to the card readers on buses.
If you get a Penalty Charge Notice (PCN), you can either pay it or challenge it. The sooner you pay, the cheaper it is. This guide is for information only. You may wish to seek your own legal advice.
Charges should show on your TfL online account the following day, but you'll be able to see your journey history and provisional charges on the same day as your journey.
Claim a refund onlineOr create an account. If you're claiming a refund for a delay on the Elizabeth line and can't see your station in the list, call us on 0343 222 1234 Monday to Friday 08:00-20:00 (charges may apply).
If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.
In addition, it does not affect your credit rating in any way. You have the right to challenge the registration of the debt by making an application to file (dependant on the type of contravention), either a Statutory Declaration or Witness statement, Out of Time.
A cap limits how much you pay for all your journeys in one day or week. You can make as many journeys as you like and when all your fares add up to a certain amount, we won't charge you more (your fare is automatically capped).
Answer. As set out in Transport for London's Quarter 3 (Financial year 2018/19) performance report, available online at https://tfl.gov.uk/corporate/publications-and-reports/quarterly-progress-reports, the current total debt is £11.6 billion, of which £10.3 billion is long term debt.