When does Eurostar check-in open? Check-in for Eurostar journeys opens an hour and 15 minutes before departure. We recommend that you arrive at least 90 minutes prior to your train leaving so you can have a stress-free check-in.
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Check-in for Eurostar journeys opens an hour and 15 minutes before departure. We recommend that you arrive at least 90 minutes prior to your train leaving so you can have a stress-free check-in.
When does Eurostar check-in open? Check-in for Eurostar journeys opens an hour and 15 minutes before departure. We recommend that you arrive at least 90 minutes prior to your train leaving so you can have a stress-free check-in.
On Eurostar there's no weight limit for your luggage, but you must be able to carry and lift your bags safely on your own, as there is no porter service at the station and our teams are unfortunately unable to help with luggage. Each bag can be up to 85cm long at its widest point and should be clearly labelled.
Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.
Any quantity of inflammable substances, including empty canisters e.g. petrol, methylated spirits, paint thinners. Don't worry though, you can take nail polish and hairspray. Firelighters and lighter fuel. All flick knives, gravity knives and daggers.
If you miss your connecting trainThis means you'll usually be permitted to travel on the next available train free of charge if your first train is delayed. They do not entitle you to a full refund of your order. You may need to show your tickets on later services as evidence of the delay.
With Eurostar, border and luggage checks take place before departure, so we ask our passengers to arrive at the station early enough to complete them. These timings are just for guidance and can sometimes change.
But, whichever station you're catching the Eurostar from, you'll need to make sure you've printed your tickets at least 45 minutes beforehand - this gives you time to check in and board the train. You'll also need your ID to check in.
At Eurostar we set ourselves high standards of train punctuality and make every effort to get passengers to their destination on time. Our 2023 target is to ensure: 76% of trains arrive within 5 minutes of their scheduled arrival time. 86% of trains arrive within 15 minutes of their scheduled arrival time.
Exit checks are now in place when leaving the UK. Your passport will be checked by UKBA security staff before being checked by French passport control. This will only take a few minutes.
Boarding guaranteeIf you'd like to switch for an earlier or later train on the day you're travelling, we guarantee to find you a seat, even if Business Premier is full. Unfortunately, we're unable to offer this guarantee for trains to and from the Netherlands.
Luggage racks above your seat. Free space on the floor between certain seats arranged back to back. Special luggage racks at the end of each coach for bigger items.
Overhead racks on European trains take small & medium holdalls & suitcases up to & including backpack-size... Racks near the entrance doors will take larger items. This is Eurostar. On some trains you can fit a medium suitcase, backpack or holdall between the seat backs.