How early should I get to the train station in London?
We recommend arriving 30 minutes prior to departure. When arriving at the station by train, our aim is to meet you on time. Sometimes it may take us a little longer because we often assist more than one passenger per train, but we have a service commitment to not exceed 5 minutes from arrival.
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Plan to arrive at the station at least 30 minutes before your train is scheduled to depart (Auto Train passengers should arrive at the station at least two hours prior to departure).
Arriving at the StationPlan to arrive at the station at least 30 minutes before your train is scheduled to depart (Auto Train passengers should arrive at the station at least two hours prior to departure).
Distances from the concourse to trains can be lengthy at London King's Cross, so to assist you in a timely and safe manner we would request our passengers to arrive in good time. We recommend arriving 30 minutes prior to departure.
Trains in the UK generally stop at stations for a brief period of time, typically around 1-2 minutes for local or regional services, and up to 5-10 minutes for longer distance services.
Amtrak trains generally adhere to their published schedules, and if a train arrives early, it may depart early as well. Passengers are advised to be at the station ahead of the scheduled departure time to avoid missing their train.
Stand back: Always stay behind the yellow lines at train stations. Enter or exit a station platform at designated areas. Stay off the tracks: Train tracks, bridges and yards are private property. Never walk, bike, skateboard or run on or along the tracks; it's illegal and dangerous.
Pack all of your luggage so that you can easily have everything you'll need with you. Make sure that you can quickly pack the things that you might need to put in at the last available second. Make sure to have a good breakfast, lunch or dinner before you start your journey.
On London routes, we recommend arriving around 90 minutes before your train leaves. Please ensure that you have enough time to go through all the extra passport and security checks before your train departs. We recommend arriving around 30 minutes before your train leaves.
If you miss your connecting trainThis means you'll usually be permitted to travel on the next available train free of charge if your first train is delayed. They do not entitle you to a full refund of your order. You may need to show your tickets on later services as evidence of the delay.
Just hop on the next train, so long as your ticket doesn't have any restrictions on which company you can use. In this case, you might need to stick to the operator on the ticket. If you have an Advance ticket, you can get the next train operated by the same company that's specified on your ticket.
Lancaster has been revealed as Britain's worst railway station for delayed trains - with almost two thirds of services arriving late. The station has seen 63.5 per cent of its trains arriving late over the past year, while commuter trains at peak hours are delayed 72 per cent of the time.
Likewise, asides from London Underground's Night Tube and special airport services, the majority of trains do not operate 24/7, with services stopping from around 01:00 until 05:00. This means that essential track or train maintenance can be carried out without impacting on passengers' travel plans.