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How early do you need to be at train station for Eurostar?

On London routes, we recommend arriving around 90 minutes before your train leaves. Please ensure that you have enough time to go through all the extra passport and security checks before your train departs. We recommend arriving around 30 minutes before your train leaves.



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The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.

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Eurostar passengers require a valid passport or identity card. You will pass through UK, French, Dutch or Belgian customs depending on the journey you are undertaking.

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On Eurostar there's no weight limit for your luggage, but you must be able to carry and lift your bags safely on your own, as there is no porter service at the station and our teams are unfortunately unable to help with luggage. Each bag can be up to 85cm long at its widest point and should be clearly labelled.

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Items containing incapacitating substances such as gas guns, tear gas sprays, mace, CS gas, phosphorus, acid and other dangerous chemicals that could be used to maim or disable. Any quantity of inflammable substances, including empty canisters e.g. petrol, methylated spirits, paint thinners.

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Luggage on the Eurostar Passengers with an adult ticket can take a maximum of two bags (up to 85cm long) including rucksacks, suitcases or ski equipment and one small item of hand luggage.

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The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.

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Yes. Train journeys are thirsty work, so we have all your food and drink needs covered. Eurostar Café offers a wide range of meals, snacks and drinks. If you are travelling in Premium, a catering service at your seat is included with your booking.

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All of our border and luggage checks take place before you depart, which means you can simply hop off the train when you arrive. Our trains can carry up to 894 passengers, so there may be times when you experience queues at the station. This can particularly happen on peak days or when checks take a bit longer.

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What if I miss my Eurostar / National Rail journey as a result of delay? If you miss your Eurostar service as a result of delays or cancellations to your National Rail service on your outbound journey you will be placed on the next available service to your Continental destination at no extra charge.

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Do I need to enter my passport details when I book? (API) No, but do bring your passport when you travel as it'll be checked by UK and French authorities before you board....

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Passport control is a totally separate process, and passport control only wants to see passports. On board Eurostar, staff don't check tickets (because you've already scanned yours in to get entry to the departure lounge and platforms), let alone ask names.

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Global Exchange offers currency exchange services in London at Eurostar St Pancras International and at London City Airport. These branches are open 364 days a year.

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The Eurostar requires passengers to wear face masks on board its services, unless they are exempt from wearing the coverings. The operator told ITV News London face coverings will remain mandatory on board and in all of its stations in the UK as well as in Europe.

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Our fast trains come with fast wi-fi. And in Comfort, you'll get wi-fi+. That means a faster connection and more data. Sit back and enjoy browsing time or catch up on work as you travel, and recharge your batteries with power sockets at each seat.

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Standard Premier: The main difference between the Standard Eurostar class's seating and Standard Premier's is that there are single seats available. There's also extra legroom, and the table seating has a bigger extendable table that pulls out if required.

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Quick and easy. When travelling on our trains (except to and from London), just look for your train on the departure board and head straight to the platform. For stress-free boarding, we recommend that you arrive in the station 20 minutes before the scheduled departure time of your train.

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Carry-on and personal items must be kept with you, stored in overhead racks, under seats or designated baggage areas.

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Unlike airlines, we don't limit the volume of liquids you can carry, so you can take all your toiletries with you, and even squeeze in a bottle of bubbly for the trip if you like. And if you've picked up a coffee at the station, just pop it in the special tray and we'll hand it back on the other side of security.

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You take your bags into the train with you and put them on the rack above your seat, or in the space between the seat backs, or on floor-standing racks at the car ends or in the seating area. On local & regional trains you usually just stick bags on the floor. There's usually no separate baggage car on European trains.

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