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How long are Princess Cruises refunds taking?

Princess Cruises is working to issue refunds as quickly as possible. Refunds are processed according to the sail date of the canceled voyage. Average process time is 7-10 days from cancellation, however they may take longer. If you do not see a refund on your statement after 30 days, please contact Costco Travel.



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In most cases, refunds will post to the original form of payment about 7 to 10 days after they're fully processed. However, some refunds may take up to 30 days to post. Royal Caribbean International® doesn't control how long the refund process takes; your bank or financial institution determines the length of time.

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So now, the commission is setting an industry-wide standard. New federal rules require a refund whenever a cruise that starts in the U.S. is cancelled or delayed at least three days. You can voluntarily agree to a credit. Otherwise, you get your money back.

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Why is it taking so long to get my cruise refund? It can take several weeks or months to fully process a cruise travel refund, particularly if the refund involves multiple passengers, several cabins, or complicated booking with add-on drink packages, pre-booked tours, spa appointments, airfare, and airport transfers.

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While you can cancel your cruise at any time, your refund amount will depend on the length of your itinerary and how far in advance of your departure date that you cancel.

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From 29 to15 days prior to sailing, the penalty is 75% of the total fare or the standard deposit amount, whichever is greater. From 14 days prior to sailing to the day of your cruise, the penalty is 100%* of the total fare.

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In April 2003 Princess Cruises became a part of Carnival Corporation.

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Cruising in 2023 is mostly back to normal following the pandemic-induced changes implemented across the industry in 2021 and 2022. Pre-cruise testing has been almost entirely abolished, ships are sailing at full capacity, and new ships are being constructed.

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The company said the cancellations would provide the additional time needed to overcome staffing shortages. Guests affected by the local Princess cancellations were offered transfer options or future credits for an equivalent cruise with $100 to spend onboard. A cash refund was also available.

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If the price of your cruise drops after you've booked, you can receive a stateroom upgrade, onboard credit, or refund credit for the difference. Some cruise lines have specific timeframes for when you can receive a refund or credit, so it's essential to read the fine print.

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For most cruise lines, as long as you cancel before your final payment date, there is no penalty. After final payment, you will lose your deposit or the deposit and a portion of your cruise fare, depending on when you cancel in relation to your sail date.

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Broadly speaking, you can transfer virtually any existing reservation that hasn't already been paid in full, and we're standing by to walk you through the process, which typically involves little more than filling out a simple form.

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