When does Eurostar check-in open? Check-in for Eurostar journeys opens an hour and 15 minutes before departure. We recommend that you arrive at least 90 minutes prior to your train leaving so you can have a stress-free check-in.
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Generally, if you'd left enough time had the delay not happened, Eurostar will re-book you onto the next available service. If you're delayed getting to the Eurostar station by something other than a train, YMMV, so it's probably best to leave more time for that.
But, whichever station you're catching the Eurostar from, you'll need to make sure you've printed your tickets at least 45 minutes beforehand - this gives you time to check in and board the train. You'll also need your ID to check in.
Eurostar luggage allowanceThe ticket price includes 2 luggage per pax (up to 85cm long). You don't need to check in luggage as long as it's within your allowance. There is no luggage weight restriction on Eurostar; you just have to be able to carry your bags onto the train.
Unless you're taking the Auto Train, plan to arrive 30 minutes before your scheduled departure. If you need assistance with baggage and/or ticketing, we recommend you arrive 60 minutes early.
A passport issued by an EU/EEA country will not be stamped on entry to another EU/EEA country. A passport issued by a non-EU/EEA country (United States, Australia, India ... ) will be stamped on entry to the Schengen Area (e.g. when you travel on the Eurostar from UK to France).
ID DocumentsTo travel on Eurostar you need either a valid passport or a national identity card (EEA citizens and Swiss nationals). Babies and children must have their own valid travel documents.
The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.
If you miss your Eurostar service as a result of delays or cancellations to your National Rail service on your outbound journey you will be placed on the next available service to your Continental destination at no extra charge.
On Eurostar there's no weight limit for your luggage, but you must be able to carry and lift your bags safely on your own, as there is no porter service at the station and our teams are unfortunately unable to help with luggage. Each bag can be up to 85cm long at its widest point and should be clearly labelled.
Absolutely.You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids. So why not bring a bottle too.
Eurostar check-in processEurostar passengers require a valid passport or identity card. You will pass through UK, French, Dutch or Belgian customs depending on the journey you are undertaking.
British citizens do not require a visa if spending up to 90 days over a 180 days period in the Schengen area. You may however be asked like any other third country nationals to justify your travel by the Immigration Officer (means of living, address of stay, medical travel insurance…).
Boarding guaranteeIf you'd like to switch for an earlier or later train on the day you're travelling, we guarantee to find you a seat, even if Business Premier is full. Unfortunately, we're unable to offer this guarantee for trains to and from the Netherlands.
The United Kingdom operates juxtaposed immigration controls on the Eurostar routes. Therefore, our immigration checks are carried out prior to departure from the stations in France, Belgium and the Netherlands. Passengers disembarking on arrival at St Pancras are not routinely subject to any further checks.
If you miss your connecting trainThis means you'll usually be permitted to travel on the next available train free of charge if your first train is delayed. They do not entitle you to a full refund of your order. You may need to show your tickets on later services as evidence of the delay.
Pack all of your luggage so that you can easily have everything you'll need with you. Make sure that you can quickly pack the things that you might need to put in at the last available second. Make sure to have a good breakfast, lunch or dinner before you start your journey.
Luggage racks above your seat. Free space on the floor between certain seats arranged back to back. Special luggage racks at the end of each coach for bigger items.