Arrive preparedArrive at the terminal 45-60 minutes before your scheduled departure if you have a vehicle booking and arrive at least 45 minutes before your scheduled departure if you have a foot passenger booking.
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Make sure you leave in plenty of time – check-in closes 90 minutes prior to scheduled departure time for foot passengers and customers travelling with pets, and 60 minutes for all other categories of traffic. Need more flexibility to your booking?
Check in opens 2.5 hours before departure. Passenger check-in at the ferry terminal ends 60 minutes before the ferry departs. Check-in for passengers travelling without a vehicle is not permitted on this route.
The passport control is usually fairly fast. But you may be called in by Customs to have your vehicle inspected and this can take about 10-20 minutes. It happens to us about 1 in 3 times when we take the ferry to France.
If you are running late and are likely to miss your ferry, we suggest proceeding to the port to see if the ferry company will allow you to change the ticket to a different day or departure time. Keep in mind that if you do miss your ferry, the tickets are non-refundable.
Usually, the ticket that you purchase is only valid for the crossing you have booked. Some ferry companies allow you to change your departure time at the port, but this usually only happens if multiple ferry sailings are available per day.
Some ferry companies allow you to board by simply showing your booking confirmation email, which includes your personal details and your reservation code. You can either show the email on your device (phone, tablet) or print it out and bring it with you.
Subject to availability, we will try to book you on the next Stena Line sailing. An amendment fee may be applied to your account depending on the type of ticket you have purchased plus any difference in fare price. Please note that unused tickets will not be refunded.
Whether on a day or night sailing, private en suite cabins with comfortable beds, TV and bathroom with shower are available. There are plenty of seating areas throughout the ferry or why not upgrade to the sumptuous Stena Plus Lounge?
Passengers are not allowed to bring alcoholic beverages on or off a vessel except for beverages that they are transporting as personal baggage in unopened containers, which may not be opened while the vessel is underway.
How many bags can I bring on the ferry? Walk-on passengers are allowed up to 100 pounds of hand-carried baggage. Passengers are responsible for the handling and safety of their own bags. Baggage carts are driven from terminals and parked on the vessel car deck to offer assistance.