Compensation claims with Ryanair usually take at least 3 months. Take this into account — you won't be getting the money immediately after filing compensation claim. Add at least a couple more months, if the case will be taken to court.
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Customers who wish to submit expenses for travel/transport/or refreshments or a compensation claim following a flight cancellation or delay over 3 hours on arrival can click below to access the EU261 claim form. We aim to process your claim within 10 days.
If you wish to withdraw the refund from your Ryanair Wallet back on to your original form of payment, this can be done in one click and will be refunded to your original form of payment within 5 working days.
You'll need to file the claim with the operating airline responsible for the flight delay or cancelation. It can take some time to get a response from an airline, so give it a few weeks to a month or so before following up if you don't get a response.
The airline is required to compensate you for a canceled flight if you were notified less than 14 days before your original scheduled departure date. However, compensation is not required if the airline proves that extraordinary circumstances (e.g., weather) caused the cancellation.
If your flight has been cancelled or delayed 3 hours or more (on arrival) and is caused by a reason within the control of Ryanair, you may be entitled to compensation, click here. Expenses claims will not be accepted for delays less than 2 hours.
Send a demand letter to the airline (also known as an airline complaint letter). File a complaint with the U.S. Department of Transportation. File a complaint with the Better Business Bureau (BBB). File a small claims lawsuit against the airline.
Fortunately, thanks to a regulation known as EU261, it's possible for passengers on disrupted flights to claim compensation. In fact, you could be entitled to up to €600 per person after a Ryanair flight cancellation compensation or flight delay compensation.
If your flight has been cancelled; If you have experienced a flight delay of over 5 hours; If your scheduled time of departure is delayed by at least 5 hours; In the case of a very serious illness or bereavement of a booked passenger or bereavement of an immediate family member who is not travelling with you.
If departing from a non-member country, the airline must be licensed in a Member State. The EU recently expanded this rule to include flights departing from the EU to the U.S. and some other countries, and even connecting flights within the U.S. operated by U.S. partners of EU airlines.
EU261 therefore continues, for the foreseeable future, to give passengers the same rights that they had previously. This includes rights created by past EU case law (such as the right to compensation for delay created in the controversial Sturgeon case), which will continue to bind lower UK courts.
If an airline is not honoring its refund policies or the airline's refund policies seem unfair or deceptive consider suing the airline in small claims court. In small claims court, the judge will be the ultimate decider of whether an airline's refund terms are fair or enforceable.