How punctual is Eurostar?

At Eurostar we set ourselves high standards of train punctuality and make every effort to get passengers to their destination on time. Our 2023 target is to ensure: 76% of trains arrive within 5 minutes of their scheduled arrival time. 86% of trains arrive within 15 minutes of their scheduled arrival time.



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90%-95% of Eurostar trains arrive on time or within 15 minutes, whilst competing short-haul flights typically manage only 65-70% measured by the same standard.

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The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.

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Our trains are fully booked Weekends and bank holidays in particular are always very busy so try looking at another date if you can.

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Sometimes but not often. It is usually reliable BUT I've had two occasions where I was significantly delayed. On one occasion a train ahead of mine derailed; because of this, the train I was on departed late, could not travel at full speed, and there was single tracking around the area of the derailment.

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With Eurostar, border and luggage checks take place before departure, so we ask our passengers to arrive at the station early enough to complete them. These timings are just for guidance and can sometimes change.

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A cut in the number of border officials means it takes nearly 30% longer to process passengers leaving St Pancras International than before Brexit and the pandemic. Also contributing to the delay is the post-Brexit requirement to stamp UK passports for outbound travel.

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Book early to get the best prices Don't worry if you're still deciding on the exact dates. With Eurostar, you can book tickets up to 120 days in advance and the earlier you book, the better value the fares.

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What if I miss my Eurostar / National Rail journey as a result of delay? If you miss your Eurostar service as a result of delays or cancellations to your National Rail service on your outbound journey you will be placed on the next available service to your Continental destination at no extra charge.

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On Eurostar there's no weight limit for your luggage, but you must be able to carry and lift your bags safely on your own, as there is no porter service at the station and our teams are unfortunately unable to help with luggage. Each bag can be up to 85cm long at its widest point and should be clearly labelled.

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At Eurostar we set ourselves high standards of train punctuality and make every effort to get passengers to their destination on time. Our 2023 target is to ensure: 76% of trains arrive within 5 minutes of their scheduled arrival time. 86% of trains arrive within 15 minutes of their scheduled arrival time.

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Eurostar recommends that you get to London St Pancras around an hour and 15 minutes before departure. This will give you enough time to clear security and passport control (for both the UK and France), and then wait in the departure lounge until the platform is announced.

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Our trains can carry up to 894 passengers, so there may be times when you experience queues at the station. This can particularly happen on peak days or when checks take a bit longer. But don't worry – our staff will be on hand to guide you through the departures process and ensure you board your train.

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Pancras, Moutier, and Bourg-Saint-Maurice during the winter season. These are the best destinations for adventure and ski enthusiasts. Moreover, Eurostar's shortest route is between London and Lille. It takes about an hour and 22 minutes to travel between these two beautiful tourist destinations.

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How fast do our trains go? Well, they're not called high-speed trains for nothing. They can reach a top speed of 300 kilometres per hour (that's 186 miles per hour) on high-speed lines in the UK, France, Belgium, Germany, and the Netherlands.

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If you miss your connecting train This means you'll usually be permitted to travel on the next available train free of charge if your first train is delayed. They do not entitle you to a full refund of your order. You may need to show your tickets on later services as evidence of the delay.

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Typically, the time and date on your ticket can be changed, but not the origin or destination. Conditions vary according to your fare. If you decide to travel on a different route, you'll need to buy a new ticket.

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Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.

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But, whichever station you're catching the Eurostar from, you'll need to make sure you've printed your tickets at least 45 minutes beforehand - this gives you time to check in and board the train. You'll also need your ID to check in.

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Our trains have free wi-fi throughout. To connect, choose EurostarTrainsWiFi then go to register.onboard.eurostar.com to get started.

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