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How reliable is Trainline?

Yes, Trainline is legitimate. Their app and website connect directly to rail and coach carriers' ticketing platforms so every ticket you buy through Trainline is valid for travel.



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In some cases, Trainline's bus and bus/train combo options are worthwhile. In our extensive testing, it's the number one result for the best train fares in Europe.

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Trainline is accredited by National Rail to provide information, timetables and sell tickets for the UK rail industry. If you're after information about National Rail, you've come to the right place. National Rail is the public facing brand of the Rail Delivery Group (RDG).

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If you are making a return journey and only one leg of your journey is affected, we can offer a fee-free refund or change of journey for both legs of your trip. This also applies if you have two single tickets that together form a return journey. The quickest and easiest way to refund your ticket is to do it online.

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Is Trainline more expensive than National Rail? The trainline is a reseller/agent so although the fares are usually the same, you may other charges such as booking fees/credit card fees and delivery fees and may miss any special promotional fares. There is no point in booking through them.

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These fees go towards improving our products and services, so you can keep enjoying hassle-free travel by rail and coach. We keep a close eye on our fees to make sure we're always putting your money to the best use, as well as giving you the best value.

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Yes, Trainline is legitimate. Their app and website connect directly to rail and coach carriers' ticketing platforms so every ticket you buy through Trainline is valid for travel.

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From live times and disruptions info to split tickets and price alerts for the cheapest tickets, the Trainline app gives you control of your journey. It makes train and coach travel across the UK and the rest of Europe easy.

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Trainline sells official tickets for train and bus travel in 45 countries across Europe and Asia – including the UK, France, Italy and Spain.

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Train operators set ticket prices in yields, with advance purchase tickets as the cheapest option.

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The main contenders are Omio, Rail Europe and Trainline. Those three are all legitimate companies, and established ticket resellers for European train tickets. (They're official partners of the European national train companies.) And they all put you on the same trains!

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Yes, it is often cheaper to buy train tickets online. In fact, Saver Fares—the most discounted Amtrak fares—almost always require that you purchase in advance, which is easiest to do online. In general, prices fluctuate based on availability and demand, but tend to spike as you get closer to your departure date.

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Higher fares usually apply when purchasing tickets onboard the train. To secure the best available fare, passengers should purchase tickets prior to boarding the train.

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We earn a commission and fees on ticket sales. We also generate revenue from advertising and ancillary services such as travel insurance and multi currency payment options.

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Please make sure to check your Junk and spam folders as sometimes the email turn up there. If you still can't find them then the email address you entered may of had a mistake. Don't worry as this is easily fixed you will need to get in touch with our call centre team and they will be able to find your booking.

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If you miss your connecting train This means you'll usually be permitted to travel on the next available train free of charge if your first train is delayed. They do not entitle you to a full refund of your order. You may need to show your tickets on later services as evidence of the delay.

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