Is booking being hacked?

While phishing scams are nothing out of the ordinary, the personal data abused as part of these communications suggest that Booking.com's systems have been breached, and that cybercriminals are able to extract reservation details, and use that data to harvest more valuable financial information from their customers ...



People Also Ask

Contact us immediately to report the infringement and that your account may have been compromised. To help you and your guests as quickly as possible, your contract with Booking.com requires you to notify an actual or suspected account take-over within 24 hours.

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As an online travel agent (OTA) that handles bookings and credit card transactions, and supposedly only allows reviews from verified guests, Booking.com should be far less susceptible to fake reviews than a review site like Tripadvisor, it's not infallible.

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The Partner Liability Insurance provides Booking.com partners (both owners and property managers) with US$1,000,000 in primary liability coverage for all stays booked through our platform at no additional cost to you.

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We don't buy or (re-)sell any products or services - when you make a Booking, the Third-Party Aggregator simply pays us a commission. And we don't charge any booking fees at all. Our search results show all the Attraction services that match your search.

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All properties go through a location verification procedure and this is to ensure that Booking.com is a secure platform for both owners and guests. When you confirm your property's location upon joining Booking.com, you make sure that guests can easily find it on arrival.

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Requesting the removal of a guest review
  1. Log in to the Extranet.
  2. Click Inbox.
  3. Select Booking.com messages.
  4. Click See contact options.
  5. Select Guest Reviews as the topic.
  6. Click See all contact options.
  7. Choose your preferred contact method.
  8. If you chose Message, indicate the booking number and explain the issue.


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We share personal data with advertising partners, including your email address, IP address, and telephone number, as part of marketing Booking.com services via third parties (to ensure that relevant advertisements are shown to the right audience).

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Fraudulent guests book a property and cancel at the last minute, usually with an excuse such as a health emergency. They may repeat this tactic, hoping to wear down the host and receive an unjustified refund.

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