Is it safe to book a holiday with Jet2?

As an ABTA member, Jet2holidays is committed to maintaining a high standard of service to its customers by abiding by ABTA's Code of Conduct, so you can feel confident that we offer package holidays you can trust. As an ABTA member, Jet2holidays is held to the highest standard as a tour operator.



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Ownership. Jet2.com is wholly owned by Jet2 plc (formerly Dart Group PLC), a holding company based in Leeds, England.

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The average score for the transport sector is 71.9, but our customer satisfaction score for 2023 came out at 82.1!

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Jet2 has a fairly reasonable baggage allowance for passengers compared with other competition airlines, such as the strict Ryanair baggage rules. However, Jet2 passengers still need to follow weight and size restrictions and can be caught out by fees if they exceed their designated cabin and hold luggage allowance.

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Jet2 Checked Baggage Passengers can check-in up to three 22kg pieces of checked-in baggage per person. Oversized and overweight luggage will face extra charges, however, no single item of baggage may weigh more than 32kg.

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While statistically, prices are lower when you avoid booking flights on Friday, it doesn't guarantee it will work for you. Your best bet for cheap flights is to avoid booking last-minute, set travel alerts, and fly mid-week for the best deals.

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With both ATOL protection and ABTA membership, you can rest assured that we're doing everything we can to protect our customers and that you're booking a package holiday you can trust.

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Depending on the requirements of airport authorities, you will need to present a mobile boarding pass, a paper boarding pass printed out by you or a paper boarding pass picked up from the check-in desk.

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Total debt on the balance sheet as of March 2023 : $1.70 B According to Jet2's latest financial reports the company's total debt is $1.70 B.

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In recent years, Jet2.Com has established itself as one of the leading United Kingdom-based airlines. In 2022, the airline company carried 15.4 million passengers. This was the third year in the company's history when passenger numbers exceeded 10 million.

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If you have hold baggage to check in, simply head to the Jet2.com check-in area at the airport. You can check in at any of our desks and drop your bags off there. If you're travelling with just hand luggage, you can head straight to airport security, as long as you have your boarding pass.

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It's official: Jet2 is your favourite short-haul airline. Almost 30,000 readers voted in the 2023 Telegraph Travel Awards, with the Yorkshire-based airline trouncing the likes of British Airways (which finished 12th), EasyJet (10th) and Ryanair (22nd).

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Aircraft Summary
  • Airbus A321 (321) Layout 1. Seats: Economy 218.
  • Airbus A321 (321) Layout 2. Seats: Economy 220.
  • Boeing 737-300 (733) Seats: Economy 148.
  • Boeing 737-800 (738) Seats: Economy 189.
  • Boeing 757-200 (752) Seats: Economy 235.


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