Is Lufthansa a 5 star airline?

Lufthansa is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.



As of 2026, Lufthansa is officially certified as a 4-Star Airline by Skytrax. The airline famously made history in 2017 as the first European carrier to receive a 5-star rating, a move that was met with some controversy in the aviation industry. However, Skytrax downgraded Lufthansa to 4 stars in late 2022, citing inconsistencies in the onboard product across its diverse fleet. While Lufthansa's First Class remains among the best in the world, the airline's older "2-2-2" Business Class configuration on many aircraft was seen as lagging behind the industry standard. In 2026, Lufthansa is in the midst of a massive rollout of its new "Allegris" cabin interior, which features high-tech seats and increased privacy. While this new product is designed to return the airline to 5-star status, the slow pace of the retrofit and delays in new aircraft deliveries (like the Boeing 777-9) have kept the official rating at 4 stars for now. Despite the rating, Lufthansa is still considered a premium, safe, and highly reliable carrier with one of the strongest hub systems in Europe at Frankfurt and Munich.

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Only selected airlines worldwide achieve the APEX Five-Star Global Airline Award, and SAS proudly joins this elite group. The APEX Five Star Global Airline Award status was awarded at the 2023 APEX/IFSA Awards Ceremony in Long Beach, California, during APEX/IFSA Global EXPO.

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Lufthansa has received 5-Star Airline certification from the independent rating agency, Skytrax. For this award, the travel comfort and service quality provided by Lufthansa were examined and assessed. The result is a great honour for us: Lufthansa is Europe's only 5-Star Airline.

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Whether it's a short flight or a long one – comfortable seats await you in Economy Class. There's plenty of room both on short and medium-haul flights. Thanks to the slim construction of the backrests, our seating provides more legroom so that you can stretch your legs out comfortably when flying in Economy Class too.

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Between them, Lufthansa's hubs offer passengers a vast array of flight options, making the airline a preferred choice for both business and leisure travelers. As a member of the Lufthansa Group, Lufthansa Airlines is part of one of the largest airline conglomerates globally.

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As expected, most of the major airlines have all achieved seven out of seven stars. Qantas, Jetstar, Virgin are all on the list. But what's interesting is the number of smaller airlines who have a seven-star ranking. Jetstar, AirAsiaX and EasyJet all made the 7-star list.

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British Airways is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.

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Photo: easyJet. After consultation with the industry, the world's most respected airline rating agency has refined its safety rating criteria to move the focus from audits to real-world outcomes in pilot performance.

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The beginning of 2023 has been turbulent for Germany's Lufthansa Group. In February, it was hit by a catastrophic IT failure that caused widespread flight cancellations across the six airlines it owns. Construction work damaged telecoms cables in Frankfurt which led to the collapse of the company's network.

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A major benefit of flying Lufthansa premium economy is the extra legroom and space you'll get compared with economy. Lufthansa premium economy seats offer 50% more room on all sides when compared with Lufthansa's economy class.

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