Is Lufthansa still 5-star?

Bottomline. Skytrax has downgraded Lufthansa's rating from a 5-star airline to a 4-star airline as per their rating system. One of the principal inputs, at the time, for Lufthansa being awarded this was a new business class product, which was still at least three years from entering service.



As of 2026, Lufthansa is no longer officially ranked as a 5-star airline by Skytrax. The airline famously held the 5-star designation starting in 2017—making it the first and only European carrier to achieve the feat at the time—but it was downgraded to 4 stars in 2022. The downgrade was largely due to inconsistencies in their long-haul business class product, specifically the older "2-2-2" seating configuration which lacked direct aisle access for all passengers. However, Lufthansa is currently in the midst of a massive turnaround with the rollout of its "Allegris" cabin products. These new 5-star-aimed cabins feature a wide variety of suite options, including private "Business Class Suites" with sliding doors and vastly improved First Class "Suites Plus." While they are currently operating as a high-quality 4-star carrier, the massive investment in these new interiors is a clear attempt to regain their 5-star status by providing a more consistent and luxurious experience across their entire long-haul fleet, especially on their new Airbus A350 and Boeing 787 aircraft.

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Bottomline. Skytrax has downgraded Lufthansa's rating from a 5-star airline to a 4-star airline as per their rating system. One of the principal inputs, at the time, for Lufthansa being awarded this was a new business class product, which was still at least three years from entering service.

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Lufthansa is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service.

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Lufthansa has received 5-Star Airline certification from the independent rating agency, Skytrax. For this award, the travel comfort and service quality provided by Lufthansa were examined and assessed. The result is a great honour for us: Lufthansa is Europe's only 5-Star Airline.

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Frequent travelers give the airline an average rating of 7.3/10.

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Between them, Lufthansa's hubs offer passengers a vast array of flight options, making the airline a preferred choice for both business and leisure travelers. As a member of the Lufthansa Group, Lufthansa Airlines is part of one of the largest airline conglomerates globally.

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Whether it's a short flight or a long one – comfortable seats await you in Economy Class. There's plenty of room both on short and medium-haul flights. Thanks to the slim construction of the backrests, our seating provides more legroom so that you can stretch your legs out comfortably when flying in Economy Class too.

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In February, it was hit by a catastrophic IT failure that caused widespread flight cancellations across the six airlines it owns. Construction work damaged telecoms cables in Frankfurt which led to the collapse of the company's network.

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As expected, most of the major airlines have all achieved seven out of seven stars. Qantas, Jetstar, Virgin are all on the list. But what's interesting is the number of smaller airlines who have a seven-star ranking. Jetstar, AirAsiaX and EasyJet all made the 7-star list.

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Lufthansa calls its low-cost long-haul ticket class Economy Light. It works similarly to most other airlines' ultra-low-fare options: less free baggage, limited or no seat selection, and less overall flexibility for your ticket.

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British Airways is currently Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. With some rating areas dropping to 3-Star Rating levels, the BA rating for 2024 is now subject to review.

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Our cuisine in Business Class Culinary experiences and attentive service – that is what distinguishes Lufthansa Business Class. On board we offer high-quality, varied and fresh meals, served on fine china tableware, on all routes.

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A major benefit of flying Lufthansa premium economy is the extra legroom and space you'll get compared with economy. Lufthansa premium economy seats offer 50% more room on all sides when compared with Lufthansa's economy class.

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