The Ritz Carlton offers a variety of room rates depending on the type of accommodation you are looking for. Our standard rooms start at $299 per night, while our luxury suites can range from $599 to over $1,000 per night.
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The Ritz-Carlton's Famous $2,000 Rule is a customer service policy that empowers the hotel's employees, referred to as ladies and gentlemen, to spend up to $2,000 per day, per guest, without seeking approval from their superiors, to resolve any guest issues or complaints.
The Ritz Carlton Hotel is successful because they provide an unparalleled level of service and luxury. From the moment you walk in, you are treated like royalty with a warm welcome from their friendly staff.
The Ritz-Carlton is a place where the genuine care and comfort of our guests is our highest mission. We pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm, relaxed, yet refined ambiance.
The Ritz-Carlton's typical target market includes: business executives, corporate, leisure travelers, typically middle-aged persons and elders, and families from the upper and upper-middle class section of society.
Fill your home with the unforgettable scent of The Ritz-Carlton, Vienna. Top notes of bergamot, bright citrus, and white tea blend beautifully with floral notes of jasmine and lavender. Subtle amber notes complete this signature scent for a well-balanced fragrance that instantly enhances your space.
The Ritz-Carlton features Michelin-starred, concept-driven restaurants inspired by their location and setting in addition to Club Lounges that feature personalized concierge services and daily food presentations.
Gentlemen are required to wear smart attire, including a jacket and tie (jeans and sportswear are not permitted for either ladies or gentlemen) for afternoon tea in The Palm Court, and for lunch and dinner in The Ritz Restaurant and Terrace.
As part of the iconic Ritz-Carlton family, The Residences offer an array of extraordinary services to ensure you'll live every day knowing that everything will happen exactly as it should—effortlessly.