Is there a customs check on Eurostar?

Eurostar check-in process Eurostar passengers require a valid passport or identity card. You will pass through UK, French, Dutch or Belgian customs depending on the journey you are undertaking.



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Eurostar passengers require a valid passport or identity card. You will pass through UK, French, Dutch or Belgian customs depending on the journey you are undertaking.

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All passengers boarding at any station to use Eurostar trains will have their luggage scanned. It's similar to scanning at airports but with importance differences. You can take more things on a Eurostar than you can on aircraft.

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Check that you have a clear page in your passport, as it will need to be stamped with your travel date when you're travelling to and from the EU.

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Passport checks used to be carried on the international Eurostar train, but all formalities are now carried out before boarding. At some border crossings, the train stops twice. First on one side of the border for checks and then on the other side for a second set of checks.

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The security check is similar to what happens at an airport with all luggage going through the x-ray machine (so you have to be able to lift it!), and passengers walking through a metal detector.

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No smoking of any kind is allowed on board. This includes vaping, cigarettes or any type of e-cigarettes.

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Items containing incapacitating substances such as gas guns, tear gas sprays, mace, CS gas, phosphorus, acid and other dangerous chemicals that could be used to maim or disable. Any quantity of inflammable substances, including empty canisters e.g. petrol, methylated spirits, paint thinners.

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Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.

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Whether arriving at an airport, ferry port, or Eurotunnel station, British citizens arriving in France will no longer be able to use the passport control lanes reserved for EU, EEA and Swiss citizens. There are also additional documents that you will need to show when you arrive at border control.

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Our free wi-fi uses 3G and 4G signals en route.

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We have UK and European power sockets available at every seat on our trains. We also have USB sockets available in Business Premier and Standard Premier. Click here to find out more about the Eurostar app.

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The Eurostar requires passengers to wear face masks on board its services, unless they are exempt from wearing the coverings. The operator told ITV News London face coverings will remain mandatory on board and in all of its stations in the UK as well as in Europe.

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Our coaches are equipped with several areas for stowing luggage, including:
  1. Luggage racks above your seat.
  2. Free space on the floor between certain seats arranged back to back.
  3. Special luggage racks at the end of each coach for bigger items.


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Check-in for Eurostar journeys opens an hour and 15 minutes before departure. We recommend that you arrive at least 90 minutes prior to your train leaving so you can have a stress-free check-in.

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A cut in the number of border officials means it takes nearly 30% longer to process passengers leaving St Pancras International than before Brexit and the pandemic. Also contributing to the delay is the post-Brexit requirement to stamp UK passports for outbound travel.

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