Good news! You can now enjoy Wifi in all our OUIGO Grande Vitesse trains and a wide range of entertainment options (press, videos, TV series, games, etc.)
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Fare typesOUIGO has two types of fares: OUIGO Essential: the most affordable fare includes 1 handbag and 1 suitcase per person. OUIGO Plus: this fare includes priority allocation of XL seats, seat selection, 1 handbag and 2 checked bags.
Your destination, travel goals, and budget will all play a role in making the right decision. Renfe's AVE trains offer a premium experience with a wide range of destinations, while OUIGO Spain provides affordable prices and a straightforward ticketing system.
The 'Ouigo Plus' fare is recommended, even though it is slightly more expensive, as it gives you the ability to pick a seat with a plug socket and a table, as well as fast wifi and a cabin bag.
Ouigo trains are one-class only with no catering, no first class, strict baggage limits with fees for larger or additional bags, it even costs extra for a seat with a power socket.
Choose your seat on boardReserve your seat with the “Choose my seat” option for a more comfortable or more private experience, or if you want more space. Customise your needs on SNCF connect and select: Your coach number.
In my opinion just as reliable as any other train. The only snag could be that in the unlikely event of a cancellation you would receive a voucher rather than a refund. Also baggage is charged extra and you are supposed to be at the station 30 minutes ahead.
Tickets will be checked on the platform before boarding Ouigo trains. Check-in for Ouigo trains opens 30 mins before the train leaves and closes 5 mins before departure. Before boarding any train at a Spanish mainline station, travellers are required to put their luggage through an X-ray security check.
Passengers can connect their devices to the internet on board thanks to the wireless network that is established by these access points. Usually, a cellular data connection is used to link the access points to the internet or an onboard server. Train passengers can benefit from Wi-Fi in a number of ways.
Both Ouigo and TGV Inoui are operated by the French national railway operator (SNCF) -- TGV Inoui is a standard product whereas Ouigo is a low-cost product.
With OUIGO's exclusive Fast Track option, you don't need to arrive 30 minutes early at the station anymore – you can board your train up to 5 minutes before departure.
In certain coaches on a Ouigo train all of the top deck seats have access to power sockets; they're not available at all on the bottom deck. If you don't use the seating plan, it's unlikely that you will be automatically assigned a seat with a power socket.
The carry-on luggage must be placed under the passenger's seat. The hand luggage should be placed on the passenger's knees during the journey. Families with small children can bring their pushchairs without paying OUIGO extra luggage fees.