Is virtual queue guaranteed?

Joining the virtual queue does not guarantee the ability to participate in the experience. Boarding groups for a virtual queue are limited, subject to availability, and are not guaranteed. Not all boarding groups may be called to return, based on availability of the experience.



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Yes! Just because you join a virtual queue and “virtually” wait for your boarding group to be called doesn't mean you won't have to wait in an actual line once your group is called. Usually, once your boarding group is called and you join the actual, physical queue, you will experience a bit of a wait.

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Select one member of your party to access the virtual queue to check for an available boarding group for everyone in your party. If multiple people in your party try to join the virtual queue simultaneously, that may inhibit your ability to join a group.

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You can only book two Individual Lightning Lanes per day. No matter how many parks you plan to visit in one day, you are only allowed to book two Individual Lightning Lanes. For example, you're planning to start your day in Hollywood Studios, but want to park hop over to Magic Kingdom in the afternoon.

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Each Guest can request to enter the virtual queue no more than once per day during regular park hours. Before requesting to join a virtual queue, Guests must have valid admission and may need a theme park reservation depending on the type of admission and date of their visit. Learn more about theme park reservations.

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Don't Use Disney's Wi-Fi If you're on Disney property, you may be tempted to leave your phone connected to Disney Wi-Fi. But here's the thing: Disney Wi-Fi is notoriously spotty and it could cost you a spot in the virtual queue. So turn off Wi-Fi on your phone BEFORE the boarding group distribution time.

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Splurge on after-hours events In 2023, Disney's Hollywood Studios and Magic Kingdom are selling tickets for dates early in the year at prices that rival a full day's admission. “That is an enormous time saver,” said Jeffrey Merola, a Walt Disney World guidebook author and owner of Mouse Vacation Planning.

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Virtual Queues Access to a boarding group is subject to availability and not guaranteed. Guests visiting from another theme park using an Annual Pass or the Park Hopper option may not be able to join the virtual queue in a park where they do not have a theme park reservation.

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If you are unsuccessful at either of these times, all of the boarding groups are gone and you will not be able to ride the attraction. You will enter these virtual queue attractions via the Lightning Lane, which is the queue that allows you to skip the stand-by line.

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Virtual queues are completely separate from Lightning Lane, and don't affect your ability to pay for a Individual Lightning Lane selection. In fact, if a ride has both a virtual queue and paid Individual Lightning Lane access, you can use both and ride it twice!

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When Can I Join the Virtual Queue? Disney World opens its Virtual Queues at 7:00 AM and 1:00 PM each day. Spots in the virtual queue go quickly, so we recommend that you tap quickly and join the queue immediately at one of these times.

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You may purchase individual—or à la carte—Lightning Lane entry selections for specific attractions that aren't offered through Disney Genie+ service. Purchase individual Lightning Lane entry for up to 2 attractions per day, one at a time. Guests may purchase this option with or without Disney Genie+ service.

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