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What airline has a 1 star rating?

Rating North Korea's Air Koryo North Korea's flag carrier Air Koryo was for years listed by Skytrax as the world's only 1 star airline. It's no longer even rated but was a 1 star rating ever deserved in the first place?



In 2026, finding a "1-star" airline on major global ranking platforms like Skytrax is extremely rare, as most carriers that fall below a certain standard are either banned from international airspace or quickly go out of business. Historically, Air Koryo (North Korea) was famously the only airline to hold a 1-star rating for many years due to its aging fleet and poor cabin service, though its rating is often "suspended" due to a lack of current data. In the 2026 landscape, "low-rated" airlines (often 2-star) are typically regional carriers in developing nations that struggle with punctuality and outdated interiors. Conversely, global safety rankings for 2026 highlight Air New Zealand, Qantas, and Virgin Australia as some of the highest-rated for safety and service. Most "bad" reviews in 2026 are directed at ultra-low-cost carriers like Frontier or Spirit, but even they maintain higher-than-1-star ratings for basic safety compliance.

A 1-star airline rating (on the common 1-5 scale) is extremely poor and typically indicates severe, systemic problems with safety, reliability, customer service, and operations.

It’s important to note that no major international airline from North America, Europe, or East Asia holds a 1-star rating from the major airline rating agencies like Skytrax. A 1-star rating is essentially a “failing grade.”

However, a few airlines have been historically given a 1-star rating by AirlineRatings.com, which uses a different 7-star safety and product rating system. Their 1-star product rating is reserved for airlines providing a bare-bones, no-frills experience.

The most frequently cited example of a 1-star airline (in terms of product/service) is:

Air Koryo (North Korea’s state-owned airline) It has consistently received 1-star ratings from Skytrax for many years, often called “the world’s worst airline.” Criticisms include outdated Soviet-era aircraft (like the Ilyushin Il-62), very poor in-flight service, lack of amenities, and unreliable schedules. Note: Safety ratings for Air Koryo are separate and have improved somewhat with newer aircraft, but the passenger experience remains at the lowest tier.

Other airlines that have been given low ratings (often 1 or 2 stars) by reviewers or specific sites, usually due to a combination of poor service, old fleets, and operational issues, include:

  • Sriwijaya Air (Indonesia)
  • AirAsia India (specifically noted by AirlineRatings.com for a 1-star product rating due to its ultra-low-cost, no-frills model)
  • SCAT Airlines (Kazakhstan)
  • Blue Wing Airlines (Suriname)
  • Sansa Airlines (Costa Rica - regional)

Crucial Context:

  1. Rating Source Matters: Always check who is giving the rating.
    • Skytrax (1-5 stars): Focuses on inflight product and service.
    • AirlineRatings.com (1-7 stars): Combines safety (which is different and often higher) with product ratings.
    • Passenger Reviews (e.g., on TripAdvisor): Can be very harsh

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2-Star Airline Rating Shows airlines delivering a lower total Quality performance, in some instances below the industry average across many rating categories.

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The World's Top Airlines of 2023, according to Skytrax
  • Singapore Airlines.
  • Qatar Airways.
  • ANA All Nippon Airways.
  • Emirates.
  • Japan Airlines.
  • Turkish Airlines.
  • Air France.
  • Cathay Pacific. EVA Air.


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However, Skytrax ratings are based on a variety of criteria and Emirates may not have met all the requirements for achieving five stars. For example, Skytrax looks at factors such as cabin comfort, in-flight entertainment options, food quality and customer service standards when determining their star rating system.

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Qatar Airways is certified as a 5-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.

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Established in 1933 with a fleet of five aircrafts, Star Alliance member Turkish Airlines is a 4-star airline today with a fleet of 329 (passenger and cargo) aircraft flying to over 303 destinations worldwide with 252 international and 51 domestic.

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Photo: easyJet. After consultation with the industry, the world's most respected airline rating agency has refined its safety rating criteria to move the focus from audits to real-world outcomes in pilot performance.

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KLM is a Dutch carrier. Frequent travelers give the airline an average rating of 7.4/10. This is above the general average .

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Delta Air Lines is the largest by revenue, assets value and market capitalization.

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1-Star Airline Rating This represents a poor quality of Product delivered across the assessment sectors, combining with low and/or inconsistent standards of front-line Staff Service for the Onboard and home-base Airport.

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Ryanair has been recognized for its safety Ryanair has a safety rating of 7 out of 7 from AirlineRatings.com. Ryanair was named one of AirlineRatings.com's Top Ten Safest Low-Cost Airlines for 2022.

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Korean Air ranked first in the air passenger transportation service sector at the 2023 Global Customer Satisfaction Index (GCSI) awards on June 8. The GCSI awards, organized by the Global Management Association (GMA), recognize the best corporation in Korea in each category.

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KLM Royal Dutch Airlines is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service.

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Korean Air has earned the highest 5-star airline rating from Skytrax, one of the world's most prestigious air transport rating organizations, for the second consecutive time.

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British Airways is Certified as a 4-Star Airline for the quality of its airport and onboard product and staff service. Product rating includes seats, amenities, food & beverages, IFE, cleanliness etc, and service rating is for both cabin staff and ground staff.

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Based on a combination of certified passenger feedback and professional audits, Emirates was honoured with a 'World Class Award' for safety, well-being, sustainability, service, and inclusiveness, a '5 Star Global Official Airline Rating' recognising all aspects of the global airline, and a 'Passenger Choice Award for ...

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21, 2020 /PRNewswire/ -- Saudi Arabian Airlines (SAUDIA) the national flag carrier of Saudi Arabia has been ranked a Five-Star Global Airline by the Airline Passenger Experience Association (APEX). The APEX Official Airline Ratings™ is the first airline rating program based solely on certified passenger feedback.

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