What airline has the worst ontime record?

During the first four months of 2023, Frontier Airlines faced significant challenges in maintaining on-time arrivals, earning the unenviable title of the worst-performing airline. Frontier Airlines had an on-time arrival percentage of 65.41%, reflecting a notable struggle in adhering to schedules.



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In 2022 year, Frontier Airlines reported 20.26 customer complaints for each 100,000 enplanements on domestic-scheduled operations. This was the highest rate of customer complaints among U.S. carriers.

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In the 2023 American Customer Satisfaction Index, which collected data from April 2022 to March 2023, Spirit earned a score of 64 out of 100, dead last out of 11 U.S.-based airlines. According to The Vacationer, Spirit was also the most avoided airline for every single age group.

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Wizz Air was the worst major airline for flight delays from the UK last year, according to an investigation. The figures, from the Civil Aviation Authority and reported by the PA news agency, found that the Hungarian carrier's UK departures were an average of 46 minutes and six seconds behind schedule last year.

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The most unreliable airlines in the United Kingdom easyJet received 10,494 complaints over a 12-month period and only managed to resolve 54% of them. The second most unreliable airline was another one with its headquarters at Luton Airport: TUI, the UK subsidiary of the German TUI Group.

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Spirit. Like Frontier, Spirit has the skinniest rows of any American airline, with a seat pitch of 28 inches — and they don't recline. Spirit lagged at 8 out of 10 American airlines studied in the in The Points Guys' 2021 report.

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While AirlineRatings.com does not officially release rankings for the least-safe airlines, the following carriers featured at the bottom of the list with one-star rankings: Nepal Airlines (Nepal), Airblue (Pakistan), Sriwijaya Air (Indonesia), Blue Wing (Suriname), Pakistan International Airlines and Air Algerie ( ...

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Late night or overnight flights are also a good choice for avoiding people. The nature of air travel means that those small, Economy seats are a less attractive option for people who value their beauty sleep. Then again, most red-eye fans know that you often have more room to spread out on a late night flight.

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For the third year in a row, Hawaiian Airlines scored the top spot as the most reliable U.S. carrier across these metrics. It had the lowest cancellation rate (fewer than 1% of its scheduled flights were canceled) and bumped just four passengers out of the nearly 10 million people it carried in 2022.

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BTS data from July 2021 to June 2022 shows Hawaiian performed best of all U.S. airlines with just a 0.81% cancellation rate. Delta took second place again — with a cancellation rate of 1.63%. Meanwhile, merger partners JetBlue (3.81%) and Spirit Airlines (4.11%) canceled the highest percentage of all flights.

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Frontier is the worst US airline in 2023, and Spirit isn't far behind, according to recent study — see the list of the top 10 airlines
  • Frontier was named the worst US airline in 2023 by claims management company AirAdvisor.
  • Spirit, another low-cost airline, was ranked the second-worst on the list.


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1. Singapore Airlines: The Singapore flag-carrier has been named Airline of the Year at the Skytrax World Airline Awards 2023 in Paris. Click through the gallery to see the best of the rest.

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Revealed: the worst UK airport for flight delays
  • London Gatwick – Palma de Mallorca: 58 delays.
  • London Gatwick – Malaga: 52 delays.
  • Manchester – Palma de Mallorca: 47 delays.
  • London Gatwick – Nice: 46 delays.
  • Birmingham – Dublin: 41 delays.
  • London Gatwick – Faro: 39 delays.
  • London Gatwick – Rome: 38 delays.


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1. Azul Brazilian Airlines: South American carrier Azul Brazilian was the global airline with the best punctuality in 2022, according to a new report by aviation analytics firm Cirium. 2. All Nippon Airways: Japan's ANA was second on the list of international leaders.

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Most Punctual Airlines 2023
  • KLM (89.7%)
  • Iberia (89.6%)
  • Avianca (87.9%)
  • Japan Airlines (85.8%)
  • Air China (85.5%)


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